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Half screen when using AA
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Jouke Hijlkema |
Using ABRP on AA in my EV6 shows only half the map in both split and full screen. It used to work for previous version.
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Katya_ABRP
This ticket has been moved to our new feedback portal;
abrp.featurebase.app/p/half-screen-when-using-aa-2
Katya_ABRP
Merged with: Bad map frame in Android Auto split screen
Malte Schröder
When using "next step" map display mode with Android Auto part of the map is truncated. The visible part of the map is the same as if it was running in full screen. So I guess it is using the screen width for calculating the view port and not the visible frame as it probably should.
(the destination on the photo is somewhere within the right frame)
Katya_ABRP
Merged with: Car screen scale problem - right side cutted
Abdulkadir Karaduman
My screen right sight still cutted. İ cant see obd data because of cut area. In this issue many more user have same problem but status is done
abrp.upvoty.com/b/report-a-bug/map-not-centrering-on-car-screen/
MG ZS EV 2022
Nothing Phone 2.5.6
ABRP 5.0.1
Philippe lambert
Hi Jouke and ABRP team. I have the same issue. I have also a nothing phone 2. Jouke, is your issue solved ? if yes, what did you do ?
Jouke Hijlkema
No. I have to manually switch to landscape on the phone for it to work. If I understood correctly, both abrp an nothing phone are working in it. I guess we he have to be patient.
Samuel_ABRP
Please check here:
abrp.upvoty.com/b/report-a-bug/half-screen-when-using-aa/
A workaround seems to be to put the phone into landscape mode. Seems to be a bug on nothing phone os side. Can you please verify it's the same issue?
UNLKY HNTR
Yes, putting it in Landscape fixes it, but if you enter an adress or go into the APP settings (in Android Auto) the bug will return. Also returns if your backup camera comes on or when you open any other app in AA.
Such a weird bug, because all the other apps work just fine.
UNLKY HNTR
Putting the phone in landscape is a good workaround for now, hope this gets fixed soon. Thanks for the great support!
Samuel_ABRP
Status changed to: In progress
Abdulkadir Karaduman
Are there any progress on your investigation ?
Matt_ABRP
Thank you, we will investigate this
Lasse Poulsen
Having the same issues with the screen being cut of
Samuel_ABRP
Status changed to: Investigate
Bo_ABRP
Status changed to: Closed
Samuel_ABRP
Status changed to: Investigate
Samuel_ABRP
Status changed to: User Feedback
Samuel_ABRP
Hi Jouke,
there was another Nothingphone bug, we recently discovered:
abrp.upvoty.com/b/report-a-bug/map-not-centrering-on-car-screen/
There it was the other way around, so we added a workaround to make up for that. Maybe that breaks anything for you.
Could you please let us know the app version (including the number in brackets behind it) at the bottom of the settings oin the ABRP app? Also please check the version of the Nothingphone OS and please check if there is an update available, which might fix it on Nothingphone side.
Jouke Hijlkema
You guys are quick :-)
- ABRP version: 4.7.11 (2696).
- Kernel version: 5.10.177-android12-9-00001-g1732ff65e639-ab11289816
#1 Tue Jan 9 10:43:28 UTC 2024
- I'm searching for the nothingOS version, no update available.
Jouke Hijlkema
NothingOS version: 2.5.5
Jouke Hijlkema
Just a thought, wouldn't it be easier to just have a parameter that forces landscape or portrait when using AA ?
Samuel_ABRP
This is no portrait or landscape issue, it is clearly a bug on Nothingphone OS side. I'm afraid we can not always fix their bugs with every new OS update. Normally Android Auto reports the correct screen size to us and we just use it. This does not seem to be the case here.
Jouke Hijlkema
Can I do anything to help ?
Samuel_ABRP
You can report a bug at Nothingphone.
Jouke Hijlkema
I did. They asked me to upgrade play store. I keep you posted.
Jouke Hijlkema
So far nothing has changed.
Samuel_ABRP
Sorry, we cannot reproduce this with our own Nothingphone and you seem to be the only one affected... Could you please describe in as much details again, how you get into the situation and how you fix it? Changing the orientation of the phone actually really sounds like an issue with the Phone OS itself and i'm not really sure if we can do anything about this.
Jouke Hijlkema
When I use ABRP with AA I have only half the screen. When I change the orientation of the phone to landscape, all is well. There is not much more to add. ABRP is the only app where this happens.
Samuel_ABRP
Ok, I'll also send a bug report to Nothingphone, nothing more we can do about it. The orientation of the phone should not have any effects on AA and we have heard of no other phone doing this.
Samuel_ABRP
Got a response from nothingphone:
Please help us capture a log if the issue persists after the above: (If connected via Bluetooth, please capture a Bluetooth log; If by cable please capture a charging log)
1. Dial *#*#569#*#*>>Bluetooth
2. Turn on “Screenshot” & “Record screen” &“Bug report”
3. Select “NOT REBOOT”
4. Turn off & on the Bluetooth once
5. Reproduce the issue (keep the log kit running in the background)
6. When the issue appears, please help save a screenshot (press the Volume- & Power buttons)
7. Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”
8. Tap “OK” when the log is generated
9. Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok
10. Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured
11. Upload the log file on Google Drive and share the link.
PS: Please set the “General access” to “Anyone with the link”
OR
1. Dial *#*#569#*#*>>Charging
2. Turn on “Screenshot” & “Record screen”
3. Select “NOT REBOOT”
4. Reproduce the issue (keep the log kit running in the background)
5. When the issue appears, please help save a screenshot (press the Volume- & Power buttons)
6. Dial *#*#569#*#* to go back to the log kit (or tap the one in the notification bar) and tap “Stop capture" and wait for “Log saved”
7. Tap “OK” when the log is generated
8. Turn back to the “Log tool” interface and tap the top right corner>>Log list>>long-press the log file we need>>copy>>ok
9. Open File Manager and find it under internal storage>>NtShareLog>>Choose the log just captured
10. Upload the log file on Google Drive and share the link.
PS: Please set the “General access” to “Anyone with the link”
Thanks for your cooperation!
You can send me the link to samuel@iternio.com or get in contact with Nothingphone support yourself.
Jouke Hijlkema
Hey Samuel. I just found this message. Sorry. I'll create a Bluetooth capture log asap.
Jouke
Jouke Hijlkema
I sent the link to your email. Let me know if it is ok.
Samuel_ABRP
Hey, could you please get in touch with Nothingphone support, and send them the link and explain everything? You can mention the ticket I opened earlier: 548616 so they have more context. I think it makes more sense that you contact them directly without us as intermediate relay. I also sent them your link, so if you reference my issue, maybe you can continue the discussion from user side.
Jouke Hijlkema
Done. Thanks for your help.
Bo_ABRP
Status changed to: Investigate
Jouke Hijlkema
A work around is to manually set the screen orientation to landscape on my phone (nothing phone 2) and then minimize the app