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Will not share route with Tesla, error message thrown

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Kim Isaacson

I try and share with MY Tesla and keep getting an Error Screen


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Activity Newest / Oldest

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Tijmen Pluimers

It did work but since 2022.24 it isn’t working. I am getting the error again and nothing is send


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R505

Could we please be informed if this is at all going to be fixed so that the complete route will be sent and not only the next destination? To close this issue and claim it has been fixed when it obviously has not and then ignore the users, is unprofessional.

And the error message has returned recently which means it is not even possible to send the next stop.


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Mirzoni

Not fixed as far as I can see. Please do respond, ABRP. Is this connected with not being able to save vehicle?


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R505

Agree. This was never fixed. Next stop sent as destination now instead of sending the whole route including all stops. It makes the feature pretty useless since it is all about planning charging stops on the way to the final destination. It used to be a valuable feature before


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Stephssd93

This issue is still on in my case.


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Alan Staley

What has happened to fix the problem as it’s still present on my tesla? Is there an update that’s pending or some reset needed of the car or apps I’m missing?


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Katya_ABRP

Status changed to: Done

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Katya_ABRP

The issue with the 'Send to Tesla' feature is one that's been especially frustrating for us to deal with, even more so as some of our team members do drive Teslas themselves. We're therefore really happy to announce the issue now has been fixed!


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Mirzoni

Great! Thanks! I just tried it and it says “address sent”. Wasn’t it “route sent” before the bug?


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MaikR-010

How did you try it? It doesn’t seem to be on the app store (at least, the Apple one).


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Tijmen Pluimers

Just send the route and it will work. I did just test it!!


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Mirzoni


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Katya_ABRP

Merged with: Tesla Share

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Brian Clayton

I get a generic error when I try to share with my Tesla


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mrp

I have been in contact with ABRP support several times and they are aware of this issue, but do not seem to bother to fix it and do not understand how important it is. It is such a pity. What alternatives did you guys find?


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Katya_ABRP

Merged with: Cannot share the planned route with tesla

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Dahai Chang

Even with subscription, fail to share the planned route with tesla model y. If cannot resolve, will have to cancel subscription.


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Alan Staley

Same problem. It’s been like this for weeks


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Johnathon Biersack

Eh..
Sent to upvoty by support for this issue.
Bummed that I have to vote on an issue we are all having. A statement on if there are plans to fix the issue would be helpful. I'm a premium subscriber (yearly) and right now will not be renewing my subscription until this is fixed or know if there is a plan to fix.


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Katya_ABRP

Merged with: Share with tesla

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Dahai Chang

After I plan the trip, I cannot share the plan with tesla model y. It gives error message.


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Laurent Cathalifaud

Hi, I have the same problem with my model 3.


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Dahai Chang

I am still have the same ERROR today when sharing with my Model Y long range.


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Katya_ABRP

Status changed to: In progress

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Tijmen Pluimers

Getting an error when sending rout to tesla model 3

I just got premium but now it is of no use at all


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Katya_ABRP

Merged with: Error when sending route to Tesla

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R Collins

I'm logged into ABRP. ABRP is logged into my car. I can receive information from the car such as state of charge. When I try to share the route with my Tesla I get "Error". Very uninformative.


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Katya_ABRP

Merged with: Can't send route to Tesla

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R Collins

I'm logged into ABRP. ABRP is logged into my car. I can receive information from the car such as state of charge. When I try to share the route with my Tesla I get "Error". Very uninformative.


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Frank Stolle

Error appears since weeks. Not possible to share route to Tesla model S


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Miguel Angel

Only the word "error" appears in the message


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Lars Kjetil Sørhus

Hi. I have connected to my Tesla, but when I try to send the riut to the Tesla, i Get an erotisk message.
Please advise.
BR
Lars Kjetil Sørhus


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Sylvain Bauza

I wonder how much this is tied to the way we connect ABRP to our Tesla account. Since I'm no longer able to provide tokens for connecting to the Tesla account (see [1]), I had to switch back to the regular Tesla connection thru Tesla SSO which implies providing my 6-digit PIN as two-factor-auth. Now ABRP is able to fetch my car details but I'm hitting this other bug. I suspect that trying to connect again to the Tesla API for sending the route to the car, it may have to fail because SSO credentials no longer valid.

[1] abrp.upvoty.com/b/report-a-bug/connection-to-tesla-fails


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Th P

Also the web version doesn’t allow sharing the info towards tesla.


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Th P

From apple map toward tesla app still works as workaround


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MaikR-010

Can you explain how to? Export to Apple Maps simply sends one stop or waypoint, not the entire route. And if so, how to send it to my car from there?


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Th P

Me too


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Maël Wine

All in the title.
Seems we are a lot facing the issue, and no comment from abrp.
Unsubscribing until it comes back.


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Katya_ABRP

Merged with: Errorbon sharing waypoint to my tesla

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Katya_ABRP

Merged with: Error sending route | Fehler bei der Übermittlung der Route

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Ditmar Walla

After planning the route, I want to send the route with two charging stops to my Tesla S. However, there is always only a short error message that it did not work! At times, my vehicle is not shown to me under send, so that I cannot send the data directly!

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Nach der Routenplanung möchte ich die Route mit zwei Ladestops an meinen Tesla S übermitteln. Es kommt jedoch immer nur eine kurze Fehlermeldung, dass es nicht geklappt hat! Zeitweise wird mir unter senden auch mein Fahrzeug nicht gezeigt, so dass ich die Daten gar nicht direkt senden kann!


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Katya_ABRP

Merged with: Route won't share to Tesla. Throws Error message.

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Gary Clemans-Gibbon

2021 MYLR. Can't share route to Tesla. Get error message. ABRP connects to my Y no problem. Fix this and I'll pay for premium


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Lars de Meijer

For some time now I can no longer share the route with my Tesla. Car deleted and recreated (several times) but to no avail

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Sinds enige tijd kan ik de route niet meer delen met mijn Tesla. Auto verwijderd en opnieuw aangemaakt (meerdere malen) maar zonder resultaat


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Kjell Persson

ABRP version 4.2.8
Logged in and tesla car connected.
Sharing with tesla result in popup with text wrong "FEL" .
Open in google map does work


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Lasse Jansson

I have established connection between ABRP and my Tesla MYLR (2021). But when I try to share a route from ABRP to my Tesla I get an alert window that says I have failed. I have tried logging out several times. Also disconnected my VPN. No success.


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RJ Kelly

Have deleted and reinstalled the app but cannot share anything from ABRP to Tesla


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Lars de Meijer


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Linda_ABRP

Hi
This often happens when Tesla changes something in their API. We are looking in to it to see what we can do to make it work again.


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Linda_ABRP

Hi
This often happens when Tesla changes something in their API. We are looking in to it to see what we can do to make it work again.


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Tijmen Pluimers

I have installed the most actual version of ABRP (just uodated a few days ago) but this didn’t fix it. Any idea about a time line as i do still would like a fix at short notice as I am traveling for next 2 weeks?


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Linda_ABRP

Hi
Unfortunately, updating to the latest version does not help. When Tesla changes something with them, it creates an error with us, which means that you cannot send plans. We need to find where it goes wrong and fix it. We hope we can do it as quickly as possible. Unfortunately, I don't have an exact time to give you.


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Linda_ABRP

Hi Lasse
This often happens when Tesla changes something in their API. We are looking in to it to see what we can do to make it work again.


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Linda_ABRP

Hi Lars
This often happens when Tesla changes something in their API. We are looking in to it to see what we can do to make it work again.


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Helmut Hoffer von Ankershoffen

Subscribed to premium today after installing ios app, sharing to tesla does not work, unsubscribing


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Linda_ABRP

Hi Kjell
This often happens when Tesla changes something in their API. We are looking in to it to see what we can do to make it work again.


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MaikR-010

Same problem here.

All communication by users is actively administrated and redirected here. So this should be the single place to get an update on this issue.

In the meantime, is there another way to connect a 2020 Tesla model 3 Long Range that works as advertised? At this point my ABRP iOS app is connected Over-The-Air to my Tesla... had to delete and reconfigure it today, as it suddenly didn't update it's data anymore.

In ABRP settings it seems like I can also set In-Car Live Data (the info icon even shows information that's it's more accurate) next to Over-The-Air. But when I click it I simply get an API key... searching the documentation it seems to be for app development... confusing. Can / should I use it or not?

And, like others here (and on the forum) I also cannot send planning information from the app (or website) to the car: ERROR. Does it only work when inside / near my car? Should the phone be set as the primary phone in the car?

I started using Premium to support future development, but is it worth the monthly fee if even connecting to a single car is problematic?


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Tijmen Pluimers

Still not working with an update from today. My model 3 longrange 2019 is in with battery status but I get the error when trying to send the route


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KIPP

hello,

same issue for me too, my MY can't receive route from abrp app

abrp 4.2.8 ( 1028)
firmware my MY : 2022.20.6


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Jared Mayron

Sam issue here, I’ll provide some version information for the devs

Tesla: 2022.20.6
ABRP: 4.2.8
Over the Air Live Data

Cheers


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M

Mirzoni

Katya or whoever reads the message,

This is getting extremely embarrassing for ABRP. Do you people have absolutely no one to look into this issue? Any update any progress?
Transparency and timely feedbacks will take you much further on long run than just ignoring the obvious issue that ABRP appears to be doing.
So disappointed.


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Jérôme Lambert

Hello Katya, could we have news about your investigations ?
For my part, without this function the application is useless to me, and therefore also the annual premium subscription that I bought...


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Andy L

All connectivity for Tesla is lost for me. App indicated it’s been more than 10 days since it last communicated with the car.


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Tijmen Pluimers

I had the same. Reconnected and now the communication from the car to abrp is working again, but i can’t send the route to the car. The reason to use abrp so i hope there is a fix soon


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Alexander Verharen

Same problem for me.


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Andrew Downes

It used to work! 2021 Model Y.

I tried android and iOS, even unlinked and relinked mytesla.


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Mirzoni

Hello there ABRP people. I am starting to look around for the ABRP replacement. This is not a good sign.
I see no update on fix on this.
It's the middle of July and a peak season for travels and you produce such a bug? Something that has always worked flawlessly and is a great advantage of the service.
I would humbly recommend to prioritize the "send route to Tesla"-bug. Are you shifting focus FROM Tesla? :(
Thank you in advance.


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Ron Cox

I agree, I don't understand why no one from ABRP has responded to my post about fixing the problem!! I was counting on using this planner for the first time on a trip tomorrow. I am really frustrated that there is no way to contact ABRP directly!!


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Mirzoni

Ron, try The online lite version. It does the essential part of the job in Tesla browser.


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Ron Cox

Thank you, I am looking for the online lite version and having trouble finding it. Is that ABRP lite or Tesla lite?


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Mirzoni

ABRP lite.
Try mytesla.nu/ in Tesla browser and bookmark it. It’s an alternative launch portal for Tesla with a fine selection of sites/services. You’ll see there an ABRP icon; open it and there you are.
Good luck, hope it helps!


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Ron Cox

I will check it out, Thank you!


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Hoss2626

Getting an error as well. I did just sign up for a premium account. I did notice that the Tesla app updated recently (for android.) Maybe this is causing a problem?


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Katya_ABRP

Merged with: Will not share with my Tesla

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Ron Cox

When I try to share a route plan with my Tesla I get an Error message in a box with a blue done button and it will not share it. I signed out of the app and signed back in and I still get the same message. The app is linked to the car.
Does anyone know how to fix this? I am leaving on a very long trip in a few days and I would like to try ABRP for the first time but it doesn't work! I even paid for the premium app!


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Jérôme Lambert

Same here > never been able to send a route to my Tesla.


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Katya_ABRP

Merged with: Can’t share with car

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David U

None of my routes can be shared with my vehicle. I get an error message every time.


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Katya_ABRP

Hi David,

Do you mean you're unable to share a plan with a Tesla?

/Katya


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David U

Correct. I’m logged into the app. It sees my car and gives me my car stats. Just can’t send a route to my Tesla.


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David U

Here’s a screenshot of what happens when I try to share to my Tesla.


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Ron Cox

This is exactly what I am experiencing with my model 3!


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Katya_ABRP

Merged with: Unable to connect to my Tesla account

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BOGDAN Danciu

Connecting to my Tesla account from ABRP app is failing to authenticate (matching user and password). However I am using the same credentials to connect to my Tesla account as we speak.


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Katya_ABRP

Hi Bogdan,

This would be a different issue than the one described in the initial post. Are you attempting to link the car using the iOS or Android app and if so which version of the app are you using (version number can be found at the bottom of the settings menu).

/Katya


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BOGDAN Danciu

Hi Katya, I was using the iOS app 4.2.8. However it worked after I used the ABRP password instead of the password for Tesla account (which I found strange). So this is not an issue for me anymore and ABRP is now able to read data from my car (such as SOC). Thanks!


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Katya_ABRP

That's odd, unless you're re-using passwords that shouldn't be possible (we never see or handle your actual password for your Tesla account). But I can see that your car is successfully connected now.


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Katya_ABRP

Merged with: Failure in send route to Tesla

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Kris Johnson

I tried several time to send different routes to Tesla. Each time I am given a meaningless error message. See the attached screen shot. Unfortunately, without this fester, the app is worthless to me.


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Katya_ABRP

Hi Kris,

We implement a fix for an issue which could lead to failure in sending plans to Tesla, just in the beginning of last week and it should currently be working a intended.

Could you check if it works for you now with the latest version of the app?

/Katya


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Kris Johnson

The fix you implemented has not addressed my error. The error and screen shot I provided, was from the last day - long since your updated the app. Please check and revert with an update.


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Katya_ABRP

Thank you for confirming, I've let our developers know.


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Mirzoni

Same here - Fel-rapport all the time. Please do fix. This had worked flawlessly. Now I cannot send routes to my Model S. ?


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Katya_ABRP

Hi Mirzoni,

We implement a fix for an issue which could lead to failure in sending plans to Tesla, just in the beginning of last week and it should currently be working a intended.

Could you check if it works for you now?

/Katya


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Katya_ABRP

Status changed to: Investigate

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Kim,

Could you let us know what version of the ABRP app you're currently using? You can find the app version written at the bottom of the settings menu.

/Katya


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Kim Isaacson

4.2.8(1010)


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Katya_ABRP

Hi again,

We implement a fix for an issue which could lead to failure in sending plans to Tesla, just in the beginning of this week and it should currently be working a intended.

Could you check if it works for you now?

/Katya


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Kris Johnson

I checked just 2 days ago and it does not work