Voters 1
BLE Live SOC is again and again not usable due to unwanted car model change
- Done
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TomTomZoe |
iOS ABRP V4.4.2 (2256)
iPhone 11 Pro iOS 16.5
We noticed today that the live SOC for route planning is no longer updated in the app using our BLE dongle in the Opel Corsa-e.
The app says the last known live-data connection was on 31th may like shown in the screenshot. Indeed today we've use BLE again.
The Smartphone has internet connection, the app is connected to the dongle and receives data, and the driven route is also logged at ABRP in my routes.
We’ve double-checked with the CarScanner App which delivers correct actual values.
That’s really bad with ABRP for the moment, because we want to make a huge journey starting on Thursday this week, and we thought we could trust on ABRP route planning.
Adapting the start SOC by hand is no real alternative because the actual calculated reference consumption is still based mainly on using ABRP in last winter with way higher consumption due to HV battery and cabin heating. In these summer days the route planning will therefore stop at chargingstations earlier and more often than actually necessary with the lower consumption in summer. That’s annoying.
Please fix this issue, ABRP, I hope you will find the root cause within two days.
Activity Newest / Oldest
Katya_ABRP
This ticket has been moved to our new feedback portal; abrp.featurebase.app/en/p/ble-live-soc-is-again-and-again-not-usable-due-2
Katya_ABRP
Status changed to: Done
TomTomZoe
ABRP V4.7.2 (2570)
iPhone 12 Pro iOS 17.2.1
Issue is fixed.
TomTomZoe
ABRP v4.4.3 (2280)
It seems that the mismatch occurs when using different iOS devices one after the other that are all linked to the same account.
TomTomZoe
Today I found out that in case of a non updated live SOC, the ABRP App had changed itself the car configuration of our two differentcars, it made two identical cars.
See abrp.upvoty.com/b/report-a-bug/saved-car-switches-car-model-itself/
After assigning the original vehicle model, the live data connection works again.
But I can't check every trip whether the vehicle model is still the right one.
TomTomZoe
iOS ABRP V4.4.3 (2267)
iPhone 11 Pro iOS 16.5
Today the live SOC cannot be used again, now it happens driving the Opel Ampera-e with live data over Torque Pro.
Torque can send all data to the ABRP server. But ABRP doesn't use these live data. The status icon of ABRP shows no connection, the last successfull live data upload was 13.06.23 at 08:43:52 this morning, See screenshot from 10:25.
Is there an outage of the ABRP server again @ABRP ?
TomTomZoe
At the moment with V4.4.3 the live SOC is used by the app. I hope it stays that way.
TomTomZoe
The date of the last live data connection was actualitized today during use of ABRP V4.4.2 with our Corse-e with BLE.
This topic is under investigation.