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Several charges are missing


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Stefan Bäckman

- 12 Tesla chargers in Ljusdal are still not in the app (chargefinder.com/se/ladda-elbil-ljusdal-ljusdal-supercharger/339w8z)
- 8 Recharge charges in Vansbro are also missing (chargefinder.com/se/ladda-elbil-vansbro-vansbro-kommun/9kk6e2)
I am paying for a premium subscription and expect these things to update. The Tesla chargers opened about 6 weeks ago. Recharge in Vansbro opened 3 weeks ago. Both sites have been listed on other site for quite some time.

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Stefan Bäckman

Hi @Katya_ABRP,
Yes, now they are on the map. But in the wrong place, check google maps. They are located along the Norra Järnvägsgatan.


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Katya_ABRP

Status changed to: User feedback

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Katya_ABRP

Hi Stefan,

1. Tesla Supercharger Ljusdal will be corrected by tomorrow morning.

2.The chargefinder link doesn't appear to work at the moment. However would it be this location? abetterrouteplanner.com/?charger_id=126176281

(sidenote, should you be missing any other chargers, please submit each as its own ticket. Thank you!)

/Katya


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Katya_ABRP

Post moved to this board

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Linda_ABRP

Status changed to: In progress

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Linda_ABRP

Hi
The Tesla chargers have been on the map since the opened. You will find them here abetterrouteplanner.com/?charger_id=98723154 Please look at your charger types in the settings to see that you have choosen CCS.
I have emailed our partner about the Recharge chargers.


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Stefan Bäckman

I still can't see Ljusdal. I have changed and removed all the charger settings. Even if I open ABRP in an incognito browser window without logging in. I get the information about the charger window when clicking on the link in you comment but there is no icon on the map and it will not be used when routing.


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Katya_ABRP

This was fixed 2 days ago however the changes seem to not have taken effect. We're currently investigating. status can be followed in the existing thread here: abrp.upvoty.com/b/report-a-charger/tesla-supercharger-ljusdal

/Katya