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Not existing chargers on the app
- Live
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rrlevy |
Hi,
I take care of brazilian fast chargers at the Open Charge Map community.
I've seen chargers appearing in the ABRP map that doesn't come from Open Charge Map and the chargers don't exist
For example, this one:
abetterrouteplanner.com/?charger_id=163932136
This is a charger stil under construction. It is not operational, not on any database. It just exists on the providers system as a "Coming Soon" charging station that is still hidden for users.
How can this be fixed?
(If you need some help managing chargers in ABRP in Brazil, I can help)
Activity Newest / Oldest
Linda
Status changed to: Live
Linda
This charger is now removed. It can take 24 hours before it changes on the map.
Linda
Status changed to: In progress
Linda
Hi
Thanks for reporting this. I will fix this charger. For the others that should be removed please click on the charger on the map and you should see at Report an issue button. There you can report the charger.
rrlevy
This "Report an Issue" leads to a in-app editor to make changes to connectors, etc.
Is this information being reviewed and updated? Or is it better to report it here?
Linda
Hi
Yes the reports will be fixed. Some of them goes to our partner if it's a charger that they are responsible for. Otherwise we will fix it. We do have a lot of charger being reported so it can take a while before thay will be fixed.