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Directed to closed chargers with low battery


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Rob Knapp

Stuck on the side of the road because I was directed to the charging stations at Clifton springs, NY service area. Units are not active and I ran out of charge before I could get to the next charging station.

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Katya_ABRP

This ticket has been moved to our new feedback portal;
abrp.featurebase.app/p/directed-to-closed-chargers-with-low-battery-2


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Katya_ABRP

Status changed to: In progress

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Rob Knapp

Other than this, the app did admirably in a part of the US where chargers aren't common.


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Katya_ABRP

Do you recall the status at the time we directed you to the charger? Yesterday we got a 'broken' status for it but I can see that has been reverted today.

In any case, this is certainly not supposed to be a Tesla Supercharger and I'll have it reported to the data provider.

/Katya


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Rob Knapp

So it's AppleGreen Electric who is running the EVs for most, but not all, of the newly refurbished rest areas on I90 in NYS. I did see one of their charges (Junius Pond, service station) that was a CCS with a Tesla adapter bolted on. So, that 1 may be genuine. I mean, the protocols are the same, so I guess it should work in theory.

At the time, ABRP showed green and available in the app, but when I got there, they all displayed "Out of Service" and had yellow caution tape around them. I just checked PlugShare, and it has them listed as "under construction," so it's possible they will be available in a few days?


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Katya_ABRP

Thank you, I've shared this with our data provider!


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Katya_ABRP

Status changed to: User feedback

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Katya_ABRP

Post moved to this board

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Katya_ABRP

Hi Rob,

Could you provide a link to the charger in ABRP so we get the ID and can check the source of the data for this charger?

/Katya