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Charger invisible


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555289

Charger Url: abetterrouteplanner.com/?charger_id=59749332

I can see the charger when I navigate to the URL but it is invisible to me on the map, even though I have enabled CCS as a chargeport on my vehicle.

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Linda

Status changed to: Closed

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Linda

Hi
This is visible now.


D

555289

They are on the hornbach parking lot, see here for pictures: www.goingelectric.de/stromtankstellen/Deutschland/Schwabach/Hornbach-Baumarkt-Am-Falbenholzweg-7/65058/

They are definitely physically present, but for some reason I can't see them on the ABRP map. I can also add the charger as a waypoint as long as I go through the direct link or my navigation history, but it's still quite annoying to plan a route that way without being able to select it on the map.

Related note: The DC part of the charger is shown as out of order for some reason (with the AC charger being available). I just had a hornbach employee walk there and check on it, and both chargers are working. Maybe the error message in some realtime availability API you're using somehow leads to the charger disappearing from the map?


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Linda

Status changed to: User feedback

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Linda

Hi
They should be at Hornbach. Do you know if their inside a garage?


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Linda

Status changed to: In progress

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Linda

Hi
We will look at this.