R |
rrlevy |
This location is being refered as having 3 chargers of each connector type. It's wrong, it's actually only one.
I have edited it in "Report an issue" button, but it's been a few days and it has not been fixed. Does that path to fix it work?
Charger Url: abetterrouteplanner.com/?charger_id=163586125
Activity Newest / Oldest
Katya_ABRP
Status changed to: Live
Katya_ABRP
Hi rrlevy,
This is the update from our data provider:
"Thanks for reporting this, really helpful! We have unpublished the two duplicates and contacted the CPO to resolve the issue with the connectors."
/Katya
Katya_ABRP
Hi rrlevy,
I've asked our data provider to have this corrected.
/Katya
Katya_ABRP
Status changed to: In progress
Katya_ABRP
Status changed to: User feedback
Katya_ABRP
Status changed to: Under review
rrlevy
This is the correct record for this charger
I mean that this charger is showing as having 3 connectors of CCS, 3 connectors of Chademo, 3 connectors of Type 2.
In fact, it has only 1 connector of each
rrlevy
I tried correcting it here last week, but had no reply. I'm not sure this tool is working
Katya_ABRP
Hi rrlevy,
Ok, I understand. Since this is the charger you also reported duplicates of, I'll be including that in the same report when I contact our data provider.
Could you verify that the operator/network for this charger is EZVolt? We see a lot of cases where a charging pass/card has been mistaken for being the operator.
/Katya
rrlevy
Hi, the provider is correctly marked as EZVolt
Katya_ABRP
Thank you!
Katya_ABRP
Status changed to: User feedback
Katya_ABRP
Hi rrlevy,
Please provide information about which the 3 other duplicates are.
/Katya
rrlevy
Hi Katya, it's not 3 duplicates I was talking about, but 3 connectors of each type when in fact it's only 1 per type.
But it has 2 other duplicate links on ABRP which I reported in a different post.
abetterrouteplanner.com/?charger_id=1094590984
abetterrouteplanner.com/?charger_id=1152379333
Katya_ABRP
Hi rrlevy,
Sorry if I caused a misunderstanding. I'm well aware of the extra connectors but I want to be straightforward with my correction request to our data provider and not divide the information.
the duplicates are handled in this ticket abrp.upvoty.com/b/report-a-charger/duplicated-charger
/Katya