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Add charger in Brazil
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rrlevy |
the largest charging station in Brazil is not shown on ABRP anymore after some recent updates
It is registered at Open Charge Map with code OCM-273350 but it can’t be found on ABRP
How are we supposed to add chargers to ABRP?
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Katya_ABRP
This ticket has been moved to our new feedback portal;
abrp.featurebase.app/p/add-charger-in-brazil-2
Katya_ABRP
Status changed to: In progress
Katya_ABRP
Hi again rrlevy,
Our data partner has reported back to us that they've made the neccessary corrections on their side. You should soon be able to view this charger in ABRP again.
/Katya
Katya_ABRP
Hi again rrlevy,
After a closer examination we are getting data for this location from both OCM and our data partner. We rank our data partner as more reliable and will then only count this instance for publishing in ABRP to avoid duplicates.
In this case our data partner has for some reason stopped delivering data to us for this charger or removed it from their database. When this occurs we'll set the location to 'closed' and not display it on the map after 3 days and if the absence of data persists for 3 more days we'll delete the instance on our side too.
I've reached out to our data provider to ask why they're no longer providing data for this location.
In short, unless our data partner resolves the issue - we'll have their copy deleted and the ocm version should show again next week.
/Katya
Katya_ABRP
Status changed to: User feedback
Katya_ABRP
Hi rrlevy,
I can see that we're getting the location from OCM abetterrouteplanner.com/?charger_id=134020015
But for some reason we're not displaying it on the map. We'll investigate why this is.
/Katya