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Wrong localisation


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Frédéric Fulvo

Hi there,

Using your fantastic app but 1 little problem : my home localisation is wrong.
Starting point is not correct and unfortunately I can not attach any picture to this message (technical fault message).
How can I send you an updated picture of the good localisation ?

Thank you,
F. F.

A

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Katya_ABRP

Status changed to: Closed

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Katya_ABRP

Hi Frédéric,

Sorry I wasn't notified of your reply.

The address lookup is just what we receive from our data provider. If you'd like to place a more accurate pin for your home address (or any other for that matter) you can place a custom marker by:

in app:
long-press the map

on web:
right-click the map

This pin can then be saved as a favourite location / home address

/Katya


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Frédéric Fulvo

Dear Katya,

Here a picture.
Green cross is the right spot.

Reminder => address :
==> In French :
Avenue des Hospices, 113
1180 Uccle
==> In Dutch :
Godshuizenlaan, 113
1180 Ukkel

Thx
Frédéric


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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Frédéric,

It is possible to add images here, could you attach the screenshot of the error message?

/Katya