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Wrong departure soc


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Lars Viggo Høyer

ABR now insist that soc is 90% and it is not correct and I cant correct it unless stopping automatic mode.

A

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Lars Viggo Høyer

Hello, anybody out there?


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Lars Viggo Høyer

Any update on this matter ?


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Lars Viggo Høyer

I was asked sending the first message whether it was ok to attach what I remember as the log.. the live data is as on attachment but the soc is wrong when attached to the Tesla model Y seen in att 2.


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Samuel_ABRP

No live data visible in that screen. What does the car details screen show (click the gear icon behind the car in settings)


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Lars Viggo Høyer

Soory, thought attached log date would reveal that it is fed with live data and it worked until recently. Tried to switch the live data on on to no help.
Lars


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Samuel_ABRP

There is no attachment. Which live data do you use? Please also provide more information about the version and OS you use.


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Samuel_ABRP

Status changed to: User Feedback

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Samuel_ABRP

Hi,

90% is our default SoC if no soc is provided. If this is not correct then please describe in more detail, why this is not correct. If you plan, you should set the correct SoC yourself before planning and starting navigation.

If you have live data, the correct SoC should be automatically adjusted.

So please provide more details so we can look into what is wrong here.