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When reactivating subscription an (incorrect) free 14 days are promoted
- Done
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O |
Olaf Birkeland |
After having stopped my premium subscription for some months, I now wanted to reactivate that. On the ABRP account page (when logged in) is states that will include a 14 days free trial, and only being billed after that (Nov 11 in my case). On the page where monthly/yearly options are shown, there is no details on immediate billing, and even no prices at all! The reactivation is although billed immediately (which might be what is intended), but that is in contradiction with the web page info.
Activity Newest / Oldest
Katya_ABRP
Status changed to: Done
Bo_ABRP
Status changed to: In progress
Linda
Status changed to: User Feedback
Linda
Hi Olaf
We need to look at this. When you already have had a trial you can't get another one and it should also say so in the text.
I have added 14 days to your subscription so the next payment will be 13th December instead of 28th November.
Linda
Status changed to: Investigate