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Weather & traffic not working


R
Resillience

when selected, it deselects
with 20 seconds so this premium service is not working on app or tesla browser.

A

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Katya_ABRP

Status changed to: Closed

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Terry-Anne,

I cannot see that there would be any issue with the status of your subscription or access to premium features. The individual toggles for live values (weather, charger status, traffic etc.) all appear to stay enabled.

However the main toggle for 'Automatic settings' is currently disabled, and for good reason. We do not appear to have received data from your car since 09/16 and the connection status is currently disconnected.

Because of this, if you are to manually edit the SoC value, not all values will be using live data and the main toggle will be disabled.

To have the connection reset, please see this section of our FAQ; www.iternio.com/faq?questionId=98244dd7-09e5-4fe6-916a-36cb6389074a&appDefId=14c92d28-031e-7910-c9a8-a670011e062d

Should you still be seeing the initially described issue, please let us know on what platform you're using ABRP when this happens (Web/Android/iOS) and what version of ABRP you're using (version number can be seen at the bottom of the settings menu).

/Katya


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Katya_ABRP

Status changed to: Investigate

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Terry-Anne

Individual live data toggle under Automatic Settings "Use live weather and traffic data as well as default values for reference...."


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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Resillience,

Which toggle are you referring to? The 'Automatic settings' toggle or any of the individual live data toggles?

/Katya