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V4.2.9 App shows only white screen


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TomTomZoe

IPhone 11 Pro iOS 15.6, ABRP V4.2.9

Today I updated to the brand new version 4.2.9

Unfortunately it has the same problem like the website version White screen (I’m logged in), the App seems to freeze. :-(

Please fix this asap, I cannot use ABRP at all any more.

A

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Samuel_ABRP

Status changed to: In progress

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TomTomZoe

Thank you for this hint.
After uninstalling, reinstalling and relogin ABRP is now useable again for me.

But unfortunately the currency setting, the home and work setting, the destination history and all my saved plans are lost. :-(


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Samuel_ABRP

Is your data still lost when you restart the app or put it to background and back to forground? We had an issue, where the session data is not loaded correctly into the app, but it will be there once the app became inactive and active again.


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TomTomZoe

I’ve corrected the lost settings before, but the saved plans won’t appear if I restart the app


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Samuel_ABRP

Hi, does the same problem occur, if you uninstall and reinstall again instead of updating?


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Samuel_ABRP

Status changed to: Investigate