Voters 1
1
V4.2.9 App shows only white screen
- Done
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TomTomZoe |
IPhone 11 Pro iOS 15.6, ABRP V4.2.9
Today I updated to the brand new version 4.2.9
Unfortunately it has the same problem like the website version White screen (I’m logged in), the App seems to freeze. :-(
Please fix this asap, I cannot use ABRP at all any more.
Activity Newest / Oldest
Katya_ABRP
This ticket has been moved to our new feedback portal;
abrp.featurebase.app/en/p/v429-app-shows-only-white-screen-2
Katya_ABRP
Status changed to: Done
TomTomZoe
With ABRP V4.2.12 the error is gone.
Samuel_ABRP
Status changed to: In progress
TomTomZoe
Thank you for this hint.
After uninstalling, reinstalling and relogin ABRP is now useable again for me.
But unfortunately the currency setting, the home and work setting, the destination history and all my saved plans are lost. :-(
Samuel_ABRP
Is your data still lost when you restart the app or put it to background and back to forground? We had an issue, where the session data is not loaded correctly into the app, but it will be there once the app became inactive and active again.
TomTomZoe
I’ve corrected the lost settings before, but the saved plans won’t appear if I restart the app
Samuel_ABRP
Hi, does the same problem occur, if you uninstall and reinstall again instead of updating?
Samuel_ABRP
Status changed to: Investigate