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Unable to plan route

  • Done

P
pp

Attempting to plan a route to a mall 30 minutes away with full charge. Website says "We couldn't calculate your plan". I have checked the chargers and all are selected.

I have also tried trips further than my cars range and still get the same result of "We couldn't calculate your plan"

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Linda

Status changed to: Done

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Linda

Hi

Due to technical issues, it was not possible to make a plan for a few hours. This is now fixed and it works to make a plan now.
We apologize if this has caused problems for you.