Using 2 different Android devices. One has ABRP V4.2.5 and the other has version 4.2.4
In both cases they are not able to connect and get stopped at step 3.
I do not have a paid plan and I don't think it matters whether it's free or paid but why would I pay if it does not work?
The CX dongle will work the the manufacturer's app. It is installed on one of the devices.
my odb dongle stopped working resently. same with tronity. So it could very well be a problem with the ABRP app this time
Sorry Rich, but if another app, like the Obdlink App is connected to the dongle, we can't connect at the same time. That's nothing we can fix. All people until now got it to work after they made sure fmw was up to date and no other app used it. So please try again and if it does not work provide the event log so we can look into it. Also make sure the car is started. Some cars don't provide data if it is off.
Which car do you try to connect to?
After reading other bug reports like this one.. Samuel says to make sure dongle firmware is up to date and no other app is using the dongle. Then changes the status to 'user feedback' and that's the end of it. Clearly there's a problem here with so many people reporting the same bug. Perhaps Samuel should actually find the problem and fix it. Sorry to be a bit harsh here.
Firmware on Obdlink CX is up to date. Check using manufacture's app. And now on one device I do not even get the 'gear' to connect to the BLE. The screen just blinks away.