1

Tronity not staying authorised. SoC not being synced


Avatar
Jodene H

I have linked and re linked tronity a number of times now but no matter what I do, it always reverts to 'not authorised' after a couple of days. The SoC is out of date so I can't use the app to plan journeys. Tronity shows ABRP as approved


A

Activity Newest / Oldest

Avatar

Katya_ABRP

Status changed to: User Feedback

Avatar

Katya_ABRP

Hi Jodene,

You appear to no longer be using Tronity for the connection but instead ABRP Premium Connection / SmartCar. Did you happen to contact Tronity about the connection issue or did you never have it work?

/Katya


Avatar

Katya_ABRP

Status changed to: Investigate

Avatar

Jodene H