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Tronity not staying authorised. SoC not being synced


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Jodene H

I have linked and re linked tronity a number of times now but no matter what I do, it always reverts to 'not authorised' after a couple of days. The SoC is out of date so I can't use the app to plan journeys. Tronity shows ABRP as approved


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Bo_ABRP

Status changed to: Closed

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Jodene,

You appear to no longer be using Tronity for the connection but instead ABRP Premium Connection / SmartCar. Did you happen to contact Tronity about the connection issue or did you never have it work?

/Katya


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Katya_ABRP

Status changed to: Investigate

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Jodene H