0

Trip Plans disappear


J
John Denman

I invested a great deal of time on Saturday and Sunday crafting several daily plans for a forthcoming road trip around Europe. Now I find - they've gone!

Am I doing something wrong? Are saved plans only for the paid subscription? Saturday plans were still there on Sunday - but gone on Monday.

Help

A

Activity Newest / Oldest

Avatar

Bo_ABRP

Status changed to: Closed

Avatar

Mads Ladefoged Loldrup

New version on chromebook: 4.3.9 (2121)


Avatar

Bo_ABRP

We are in the final stages of quality control of rewritten settings handling of the app, which should be released as a new ABRP version in a week or two. That should ensure that this does not happen again.


  • J
J

John Denman

I invested a great deal of time on Saturday and Sunday crafting several daily plans for a forthcoming road trip around Europe. Now I find - they've gone!

Am I doing something wrong? Are saved plans only for the paid subscription? Saturday plans were still there on Sunday - but gone on Monday.

Help


Avatar

Katya_ABRP

Merged with: Trip Plans disappear

Avatar

Linda

Status changed to: User Feedback

Avatar

Linda

Hi John
I'll see if we can get your missing plans back. What version of the app do you have? I also need the number in parentheses.


Avatar

Linda

There is four saved plans on your account. Did you have more plans then that?


J

John Denman

Version Numbers:
iOS & iPadOS = 4.3.8 (2110)
macOS, the version of ABRP within the browser = 4.3.9 (2121)


J

John Denman

Yes, there were more than that. About six or seven I think. The four in place now are merely a test to see if they have any sticking power before replacing the others.


Avatar

Mads Ladefoged Loldrup

I have the paid subscription and I also miss my saved plans...


Avatar

Mads Ladefoged Loldrup

I have the paid subscription and I also miss my saved plans...


Avatar

Linda

Hi Mads
I'll see if we can get your missing plans back. What version of the app do you have? I also need the number in parentheses.


Avatar

Mads Ladefoged Loldrup

Hey, Linda.
Great to hear from you 🙂
On my android phone: 4.3.9 (2124)
And on my chromebook: 4.3.6 (2090).
I can just add that the route that I planned last night, is still there (on both devices).
Kind regards from Mads


Avatar

Linda

Ok did the plans disappear when you updated to this version?


Avatar

Mads Ladefoged Loldrup

I do not know. I have not seen that an update was performed...


J

John Denman

The last update via the apple app store appears to have been made on 3 March - to v4.3.8


J

John Denman

Now v4.3.8 via the apple app store.

Any update on this issue?