The "My Drives" does not function. Am unable to see My Drives.
Done
O
Owen Martin
2022-05-18 -
Activity
Newest / Oldest
Katya_ABRP
Status changed to:
Done
Katya_ABRP
Cannot be reproduced in app or web. Logged activities can be seen for both users who reported the issue, I'll therefore mark this resolved.
Should it still persist, let us know on what platform you're seeing it.
/Katya
B
Bart de Boer
This is still happening!
B
Bart de Boer
When I click 'my drives', the menu just closes, nothing happens. Reloaded, switched between my 2 cars... to no avail.
Katya_ABRP
Status changed to:
User Feedback
Katya_ABRP
Hi Owen,
I've just checked the saved vehicle on your account and the connection does not seem to have been correctly established. To correct this, please try to link the vehicle again:
1. In the ABRP iOS or Android app, go into: Settings (Advanced) > Car model
2. Click the vehicle model. Make sure to select the correct vehicle
3. Click “Edit settings” and then scroll down to the bottom where you’ll see “logout from MyTesla”. Click the button to disconnect.
4. Select the linking option ‘Link MyTesla’ in the list
5. Follow the setup instructions
/Katya
O
Owen Martin
Katya_ABRP
Merged with:
UNABLE TO SEE MY DRIVES. WHY DOES THIS KEEP NHAPPENING ABRP??
Activity Newest / Oldest
Katya_ABRP
Status changed to: Done
Katya_ABRP
Cannot be reproduced in app or web. Logged activities can be seen for both users who reported the issue, I'll therefore mark this resolved.
Should it still persist, let us know on what platform you're seeing it.
/Katya
Bart de Boer
This is still happening!
Bart de Boer
When I click 'my drives', the menu just closes, nothing happens. Reloaded, switched between my 2 cars... to no avail.
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Owen,
I've just checked the saved vehicle on your account and the connection does not seem to have been correctly established. To correct this, please try to link the vehicle again:
1. In the ABRP iOS or Android app, go into: Settings (Advanced) > Car model
2. Click the vehicle model. Make sure to select the correct vehicle
3. Click “Edit settings” and then scroll down to the bottom where you’ll see “logout from MyTesla”. Click the button to disconnect.
4. Select the linking option ‘Link MyTesla’ in the list
5. Follow the setup instructions
/Katya
Owen Martin
Katya_ABRP
Merged with: UNABLE TO SEE MY DRIVES. WHY DOES THIS KEEP NHAPPENING ABRP??