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Tesla Superchargers not showing on map
- Done
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Joseph Joseph |
Until 2 days ago Tesla Superchargers would show on my route map. Now they don't show and when trying to add them as waypoints the search does not find them. This happens on Edge as well as Chrome browsers on both of my computers. They do show up in the smartphone app. I've cleared the browsers cookies, cache and other browsing data but the problem still persists.
I have the Premium subscription that I just signed up for.
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Katya_ABRP
Status changed to: Done
Bo_ABRP
This sounds like a bug we had on the web where no chargers at all would show up - it has been solved now!
Samuel_ABRP
Status changed to: User Feedback
Samuel_ABRP
Hi, can you please check your fast charger settings for correctly selected charge plugs?
Joseph Joseph
The problem persists when the type of chargers is set to Tesla SC and the Network Preferences set to Tesla exclusively or even when set to Tesla exclusive or preferred When I search for the Tesla Supercharger next to my home as a Waypoint it now does not even show up in the list.
Joseph Joseph
In addition to the above problem the Tesla superchargers cannot be added as waypoints as they do not show up when I search for them in the Waypoint add feature of the route. When the route link is sent to a smartphone, the supercharger network shows up in the smartphone app.
Joseph Joseph
Today the Tesla Superchargers showed up in all my web browsers and on 3 computers with no changes made to my settings from yesterday. I'll monitor for the next two days to see if the Tesla Superchargers disappear again from the maps on the web pages on the computer. The stations always showed up on the smartphone apps. What is interesting is that the web pages show a Tesla supercharger icon and within minutes changes to a two-pronged plug without me even refreshing the browser page.