Tesla Supercharger open to all (non-tesla véhicules included) not showing up on the itinerary
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Florent |
Hi,
When planning for a trip in France from Francheville to Annecy, Tesla Supercharger of Annecy, located at Casino Val Semnoz shopping center in Seynod, which is open to all vehicles (non-tesla véhicules included) does not show up on the map.
I'm planning the trip with my Renault Megane e-Tech that is compatible with Tesla SC (standard combo CCS plug) but this Tesla SC does not show up on the map. I tried to zoom in on the map as precisely as I can and it does not show up. When I try to do the same itinerary with a Tesla Model 3 instead of my Renault Megane, then the Tesla SC shows up.
I would like to use that charger instead of the Ionity Mouxy one proposed by ABRP, as Tesla SC are currently cheaper than Ionity ones.
See itinerary : abetterrouteplanner.com/?plan_uuid=16aa2afd-65df-46ec-a21c-74c815b99cc2
Could you please make sure that this Tesla SC is available to all in ABRP?
Thanks and best regards,
Florent
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Katya_ABRP
Status changed to: Closed
Florent
Is there anyone at ABRP support !!!??? No feedback for the last 21 days ...
papymomo
Moi, je les vois maintenant, pas toi ?
Florent
En effet, je les vois également maintenant. Merci.
Florent
Hi,
Following up on this bug, I'm coming back to you as I do not see any update for the last 12 days, since I provided feedback to Linda's request for checking if any improvement (see below).
This issue with Tesla SUCs opened to *ALL* EVs not being displayed, not being considered at all for itinerary is becoming a long lasting one. Any definitive fix being implemented ?
Could you please share status update ?
Thanks and best regards,
Florent
Florent
Hi,
Thanks for your feedback. I checked today if any change, but unfortunately it is still the same. The Tesla Supercharger of Annecy (Seynod) is not proposed on the itinerary, but even worse it does not show up at all on the map if I try to find it. This supercharger is open to all EV vehicles. I made a stop there twice yesterday to charge my Renault Megan e-Tech and it worked perfectly well. Then, I don't understand why it is so complicated to make those Tesla SCs open to all visible to all ABRP users, as this issue last for months now !?
Looking forward for your feedback.
Best regards,
Florent
Linda
Status changed to: User Feedback
Linda
Hi Florent
We have changed how we get the information about Tesla chargers and should also affect so you can see these charger. This will update over night and be visible tomorrow. Please let me know if it still does not work tomorrow.
papymomo
J'ai l'impression que le problème est réglé. Merci à l'équipe.
papymomo
Bonjour,
Cela fait plusieurs mois déjà que les superchargeurs Tesla ouverts à tous n'apparaissent plus chez ABRP (en France ?), sauf pour les véhicules Tesla, bien évidemment.
Pourtant, au début, ils étaient signalés presque instantanément dès leurs ouvertures.
On ne sait pas ce qu'il s'est passé.