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Tesla Supercharger Charger not displayed anymore

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Zoe FD

When planning a trip for my Tesla-Model-S 2015 with CCS-Upgrade the V3-SuC at Gelnhausen (4th waypoint) ist noict displayed and not added to the route automatically. This has worked earlier.

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Katya_ABRP

Status changed to: Done

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Zoe FD,

No preferred charger types were selected in your linked plan.

Please select some and replan to have this charger come visible.

/Katya


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Zoe FD

well, I did prefer Tesla SuC in my preferences (see screenshot).
And other SuC nearby are shown.
However, the point is: ABRP used to show this specific SuC but does not anymore.


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Zoe FD


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Katya_ABRP

Yes, I can see you've set network preferences for the Tesla network.

But you'll need to add settings for the charger plug types in; settings > chargers & networks > type of chargers

/Katya


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Zoe FD

Thanks, but I don't see this settings...


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JT

Got to the "Chargers & Networks" then click the" i" next to "Type of chargers" and make sure the appropriate plug is selected.


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Zoe FD

Thanks. Having settings behind an "i" icon is somewhat unexpected to me, in other apps such icon has descriptions only...


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Katya_ABRP

Hi Zoe FD,

The explanation for the setting is behind the 'i', other than that 'i' is not used for settings anywhere in the app. The setting itself is reachable by clicking the text name of the setting.

/Katya