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Tesla SUCs not showing up on the map with non-Tesla car selected having standard CCS plug


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Florent

Hi,
For whatever reason, the Tesla Supercharger of Avallon (France), such as other Tesla SuC ones, is not showing up on the map with my selected car (Renault Megane e-TECH) whereas I selected "CCS" plug type in the filter. If I select another car, like a Tesla Model 3, I can see the charging station showing up. It is not logical, as this station is a V3 with standard CCS plugs and my car (Renault Megan e-TECH) is using that exact same standard plug. I already charged my car at several V2 and V3 Tesla SuC and they are all equipped with standard CCS plugs which my car is capable charging with. I did some tests and searches with the ABRP app and found that when I select a Tesla Model 3, I can choose between several flavors of CCS-like plugs that is not the case with my own Renault Megan e-TECH car, for which I can only select "CCS".
Could you please check what is going wrong or explain me what I don't understand correctly?
Thanks and best regards,
Florent

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Linda_ABRP

Hi
The information on Teslas webpage is correct but for some reason we get the information that these chargers are not open for non-Tesla cars. Do you have any more charger stations with this problem? We need to change it manually in our system so the more stations we have from you the better.


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Linda_ABRP

Status changed to: Investigate

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Linda_ABRP

Hi
Can you please send me a link of a plan where you can't see this chargers? Click at Share and Share ABRP link and paste in here.


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Florent

Hi,

Here is the link of the plan where I can't see the Tesla SuC of Avallon, France (mid-distance on the way between Auxerre and Beaune), while having my personal car (Renault Megane e-Tech) selected : abetterrouteplanner.com/?plan_uuid=73ae5632-3967-40c5-9d53-fa8669cde057
You can notice that I can see another Tesla SuC, the one in Beaune, which is also opened to non-Tesla cars, like the one in Avallon.

And link of the plan where I can see this same charger, while having selected a Tesla Model 3 instead of my car : abetterrouteplanner.com/?plan_uuid=c7f6b25c-1b44-422e-9a42-5b179bea6edd

Link to Tesla web site where there is confirmation that Avallon SuC is opened to all EVs (Tesla and non-Tesla vehicles) : www.tesla.com/fr_FR/findus/location/supercharger/avallonsupercharger
According to Tesla there is now a total of 722 stales opened to all EVs in France, in 49 charging stations.

Hope it helps to find what is the issue about with this charger.

Thanks and best regards,
Florent


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Linda_ABRP

Hi Florent
I have looked at this and I don't either see the Avallon charger on the map. But if I search for it in the address field it shows up. I need to look some more at this and see why this happen. I will get back to you when I have an answer.


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Maurice Dutripon

Il y'a aussi Saint Brieuc et Niort qui sont dans le même cas.


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Florent

Hi Linda,

Thanks for coming back to me on this topic.

Here is the link to the page on the Tesla web site where you can find all Tesla Superchargers opened to non-tesla EVs, with standard CCS EU plug (you just need to select only the filters "France" and "Superchargers Opened To Non-Tesla": www.tesla.com/en_gb/findus?v=2&bounds=50.766721930920376%2C10.923619640773627%2C41.46211315136112%2C-7.6762338748513725&zoom=7&filters=party&search=France

The list of those Superchargers opened to Non-Tesla (with standard CCS EU plug), as of today:
Aire des Portes d’Angers,
Angoulême
Avallon
Avignon
Beaune
Beaune Nord
Blois
Bordeaux-Mérignac
Brest
Buchelay
Chartres
Châtellerault
Dijon
Eurotunnel-Terminal
Eurotunnel-Flexiplus Lounge
Fontainebleau-Ury
Labouheyre
Langon
Laxous
Le Mans - Saint Saturnin
Les Herbiers
Lorient
Metz
Metz Sud
Montauban
Montélimar
Montluçon
Nantes (La Chapelle sur Edre)
Neuville-en-Ferrain
Niort
Périgueux
Poitiers Sud
Rivesaltes
Saint-Brieuc
Saint-Julien-en-Genevois
Saint-Quentin
Saintes
Saintes Nord
Salaise-sur-Sanne
Tournus
Valenciennes
Vélizy 2
Vierzon

Hopefully, all those Tesla SuC could quickly become visible to all ABRP users with a non-Tesla EV, such as my Renault Megane e-TECH car.

Thanks and best regards,
Florent


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Linda_ABRP

Hi
Thanks. I think that the problem is that there is no Tesla symbol on the pins on the map. We will change that and see if the charger is easier to find.


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Florent

Hi Linda,

Did you make any change so far ? I had a look today and I still cannot see the Tesla SuC of Avalon (France) whereas it is open to non-tesla EVs.


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Linda_ABRP

For some reason we don't get this information from Tesla so we are changing it manually now. Hopefully you will see it tomorrow. Now it also should be a Tesla pin even if you don't have a Tesla so it's easier to see among all chargers.