J |
Johannes Becker |
At the moment the are only the tariffs from Tesla as Owners, Members or free. It is missing the prices for non-members, which are higher than for members (but don't have a monthly fee).
In addition the Tesla station in Egerkingen, has all prices at 0€, which does not match the prices in the Tesla app.
Cheers
Johannes
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Linda
Status changed to: User Feedback
Linda
Hi Johannes
I don't get 0 € for all cards on that charger. Can you take a print screen of that? Which charge cards have you selected?
Johannes Becker
Hi,
I have different cards enabled. But this seems independent from which cards I add. See the screenshot of a route which has two Tesla stations in Switzerland. One shows 0€, the other a normal price.
Linda
When I add the same charger it will show prices for the Tesla cards except for the Tesla free card. Have you selected that one to?
Johannes Becker
For the results above I had no Tesla card enabled. Right now I added the Tesla Members card, but the result is similar. The price at Egerkingen is 0€, at Geneva it is down to 23,4€. It is interesting that now the station Geneva shows the Tesla logo in the charge card column
Linda
I looked at your account and there is something wrong because you don't get the same results as I get on my account. I will ask my colleague to look at this.
Johannes Becker
Is this also related to the first part of my question?
Linda
No but I have requested that price from our partner.
Linda
It seems that the Tesla Egerkingen has two of the same chargers in our system, one with price and one without price. My colleague is going to remove the one without price.