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Tesla Live Data not syncing
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PaulH_Actual |
Tesla live data correctly set up and authorised, but is not syncing to ABRP. Has not synced since approx 0100 GMT+10 25 July 2024 (Australia). At least two users confirmed affected.
App version 5.0.4 (2863)
Activity Newest / Oldest
PaulH_Actual
Tesla Firmare 2024.20.9
Hi! I can't explain the initial cause of the break in sync link, but the other user who is affected and I both have multiple vehicles shared in our tesla accounts. When reactivating on mobile (in both cases no laptop or PC was handy) there was no abilty in ABRP app to choose which car to sync from once the sync authorisation had been granted via the Tesla website. Even when forcing Desktop Mode website rendering.
The sync status was restored by performing the sync re-authorisation through the ABRP webapp on PC/Laptop. Do you still want to investigate the cause of the sync break?
Bo_ABRP
Just checked the logs and see that we received data from your vehicle but then we were de-authorized to read more data from it. Can you confirm and try to relink your vehicle in ABRP?
Bo_ABRP
Status changed to: User Feedback
Bo_ABRP
We will investigate. What Tesla firmware version is your car on?
Linda
Status changed to: Investigate
PaulH_Actual
Confirmed other 3rd party API connections are live and were not interrupted: ChargeHQ, TeslaFi, TezLab, Drive Electric for Tesla.