When clicking the spreadsheet after creating a plan the app crashes most of the time.
Using the iPad app. All I get is a screen message saying "Oooops, something went wrong Try later". The grid pattern way of showing the trip is so good that not having it is very unhelpful.
Getting white screen on longer trips (3000 km) when trying to see price cost for the trip (oooppps, something went wrong). No matter which bowser I am using. Tried deleting cookies and used different PC's. Reset doesn't help either. It is always the same. I am paid customer.
Of course not supposed to happen, this is a bug and we're currently investigating. Cost summary is still possible to view by tapping/clicking the displayed driving duration at the top of the itinerary.
When planning a route then clicking what I think is the chart button in the bottom right I get a full screen error stating "something went wrong. The only thing to do after that is refresh the page taking me back to the waypoint selection screen. I have tried both Brave and Edge, cleared website info, Logged in and guest.
The spreadsheet does work on IOS, ie iPad Pro.
This is a simple crash fix, we can see it in our logs. Patch coming out today or tomorrow.
Great, I love to print the spreadsheet off when on a road trip. Makes entering charger stops very easy and accurately.
Well, the problem is still there. I just payed subscription for one more year.
Not so simple, I guess, since it is still not working.
We did release a new web version yesterday (build 2197) - please reload and check at the bottom of the settings menu that you have received it and try again.
It works now. Thank you.
This particular segment abetterrouteplanner.com/?plan_uuid=456ec36e-ab5a-43bc-86df-e955738f7b80
always crashes when I click on the table pop-up icon. The resulting screen is blank and shown Oops...
Something went wrong
Chrome Version 112.0.5615.138 (Official Build) (64-bit)
Same over here when using the the webapp on different computers (mac os and windows). You get a blank page after clicking the spreadsheet. Not most but every time you click. For some days now.
Same here in different browsers. There is a code error shown in the console: