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Smartphone overheating

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Arjen van Hassent

Hello. My Smartphone (SGS20) gets really, really hot when using ABRP with Android Auto. So hot the app freezes, shuts down and the Phone actually stops functioning. It's getting hot ever since the change that makes the app startup in both AA and on the phonescreen as well . Doesn't matter if I use Wireless or a cable, both cause overheating.
I'm afraid it'll wreck my Phone in the long run so I'm thinking about stopping with my subscription and ABRP. Which would be a shame because there is no alternative.
Android 12
ABRP 4.2.4

Kind regards
Arjen

A

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Samuel_ABRP

Status changed to: Done

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Samuel_ABRP

Status changed to: User Feedback

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Samuel_ABRP

This should be solved with 4.2.6, can you please provide feedback with that version?


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Arjen van Hassent

Yes. It is. Solved for the greatest part.
4.2.6 is great! Snappy, quick and the S20 is getting much less hot. Only with wireless use in AA and direct sunlight on the dash and Phone it, or I should say the battery, still heats up till above 40°C (100°F). Without direct sunlight it stays between 28°C (82°F) and 33°C (91°F).
Thanks for the great support and advice Samuel!


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Samuel_ABRP

Hi,
we have a new internal version, that improves perfomance quite a bit and should thus also reduce heat generated by the phone. Please send me your google account mail to samuel@iternio.com so i can add you to the list of internal testers so you can download the testversion from playstore. We would like to get your feedback, if this version improves the situation for your.


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Bo_ABRP

Status changed to: In progress

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Katya_ABRP

Status changed to: User Feedback

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Samuel_ABRP

Hi, so i assume you run phone app and AA in parallel? Does it also get hot, when you only use one of both? They can run seperately, so no need to keep screen active when navigating with AA.

How do you mount your phone in the car? If you use a phone holder attached to the windscreen try to move the phone somewhere else, where there is more shadow.


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Gerald Kowalsky

My phone (SFold3) also acts the same way. The app launches on both the phone and AA at the same time. The phone gets extremely hot and the battery drains fast. I have found that turning the display off on the phone after ABRP launches on it helps but the phone has to be plugged in rather than wirelessly charged as the drain is still fairly high.


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Arjen van Hassent

Hello. AA and thereby ABRP starts when I start my car and my Phone connects. ABRP is automatically started on AA screen and on my Phone. When I close the app on the Phone, ABRP shuts down on AA. So I have no idea how I'm able to start it solely on AA. Phone screen is off, ofcourse.


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Samuel_ABRP

You don't need to close it, just turn off the display.
Problem with screen on could be that it renders map on phone and on AA which could cause high loads. So if you turn it off map is not rendered.

Please make sure you follow the comments about the sun.


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Arjen van Hassent

I'd like to react to the suggestion of the position of the Phone (don't place it in the sun!)
That's like a real Italian solution. If something looks like A problem tell the user you solved the problem by making a user advice not to do that. I hope ABRP has real solutions for real problems.

So I've tested that, in fact I've tested that before I posted my issue. It heats up from the inside when using ABRP and AA. It heats up in my car holder while charging and the airco cooling it and it heats up in the shade without charging.
There is however a difference between the amount of heat generated when connected to AA with a wire and wireless. With wire it gets really hot, wireless it's getting too hot.


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Arjen van Hassent

Phone screen off? Like I already said, my screen is always off when driving. Of course. Why would I use the Phone, which is forbidden while driving, when I have a screen that's 5 times as big in the car?

Can it be that the split screen on AA is causing this?


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Samuel_ABRP

Well... If the sun heats up the phone additionally to the battery charger, GPS, GPU and CPU it will definitely get hotter, that is not about an Italian solution or whatever. It's a matter of fact, that the phone doesn't heat up as much, when it is not exposed to the sun. That's just plain physics. I also observed it myself that the phone get's pretty hot, if the sun shines on it - you can even test that without ABRP running ;).

I saw other reports about Samsung Galaxy 20 getting pretty hot on the internet, so it might not be totally ABRPs fault. Can you repeat the same test with the exact same circumstances with other (navigation) apps? Like Google Maps, Waze, TomTom Amigo... Like same phone position, same weather, same charge level (because charging also has a big impact on heat generation).

Apart from that Android Auto is pretty thirsty, even on other navigation apps it is like that. Also very memory hungry, confirmed by google.

We can of course investigate a bit again here, to see if we can improve things as well, but the phone getting a bit hot on AA is quite normal, especially when charging too.

I think wireless might also put a bit more stress on the phone, as lot's of data needs to be transmitted via wifi, AA after all is just like a movie that is rendered on the phone and the single frames are sent to the car display and shown there.


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Samuel_ABRP

BTW i just remember... we had an issue, that caused some extra rendering which is not necessary. This has been fixed recently and will be available in 4.2.5, maybe that already improves the situation a bit for you. We will still check if we can find anything else.


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Arjen van Hassent

There is however a great difference between ABRP and other navi apps like Maps and Waze. They simply don't work on the Phone when AA is connected, unlike ABRP. You can even close all apps while using them on AA. They also cause the Phone to heat up but they're not overheating it.
But ABRP is simply the only navy app that solves all the issues while using an EV, well except charging itself . There is no navi app that comes close. But I'm not prepared to let it cook my phone.


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Arjen van Hassent

I've already tested with the above apps in similar circumstances. But I'll improve that by measuring the temperatures instead of fealing it by hand. The overheating isn't a guess however, while the Phone notified me it was and then shutted down when I thought I could ignore that...