Voters 1
1
Smart Car does not stay authorized
- Done
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Bruce Whitney |
2020 Bolt I successfully set up live data linkage through SmartCar then it stops working and the it say Not Authorized. Recently received message via Chevrolet's app to never share my log in info with other apps for security reasons etc etc.
Activity Newest / Oldest
Bo_ABRP
Status changed to: Done
Bo_ABRP
This has finally been solved on our side!
Bruce Whitney
Appreciate the effort!
Bo_ABRP
I reviewed the logs for your car today and there seems to be some database issues. We will investigate further and keep you posted!
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Bruce,
This is an issue that will need to be reported directly to SmartCar. You may do so at; ezygiezbi0s.typeform.com/to/xst9cHqM
We could of course contact them for you but then we'd need;
1. The car's VIN
2. A screenshot from your car's Android or iOS app showing the Odometer, Location, or any other data collected from the car. These details can be emailed to us via the support options in the app, you'll find these at the bottom of the settings menu.
/Katya
Bruce Whitney
I will let you know how it goes
Katya_ABRP
Status changed to: Investigate