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Search for Chargers errors
- Done
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C |
CraigRay |
On both Windows (Chrome) and ABRP App on Android the shown image is the result for finding most chargers. I can see green, grey chargers on the map, but I get this error most of the time.
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Katya_ABRP
This ticket has been moved to our new feedback portal; abrp.featurebase.app/en/p/search-for-chargers-errors-2
Bo_ABRP
Status changed to: Done
Mark C.
I'm having the same issue. If I make these selection I get this error.
Mark C.
Here
Linda
Hi Mark
Can you please see that you have typed in the correct letters for the currency you have selected? We had another user with the same problem as you and this was the thing that caused the problem.
Linda
Hi
Can you please see that you have typed in the correct letters for the currency you have selected? We had another user with the same problem as you and this was the thing that caused the problem.
CraigRay
Hi,
Yes, this was the issue, AUS changed to AUD and fault gone. Thank you for your help.
Craig
CraigRay
Hi, So it does not happen all the time, just most of the time. The issue is linked to the account. I logged out and the issue disappeared. I logged back in, and reset settings, but when I logged back in the issue was happening again.
When I am home, (Lithgow, NSW) I can see the Exploren @ Lithgow City Bowling Club. If I zoom out, then as soon as the charger at the Lithgow Workies Club Car Park is in view, the unexpected error returns.
I have a BYD ATTO Extended Range using live SOC via automatic settings.
Let me know if I can provide further details.
Craig
CraigRay
Hi, So it does not happen all the time, just most of the time. The issue is linked to the account. I logged out and the issue disappeared. I logged back in, and reset settings, but when I logged back in the issue was happening again.
When I am home, (Lithgow, NSW) I can see the Exploren @ Lithgow City Bowling Club. If I zoom out, then as soon as the charger at the Lithgow Workies Club Car Park is in view, the unexpected error returns.
I have a BYD ATTO Extended Range using live SOC via automatic settings.
Let me know if I can provide further details.
Craig
Bo_ABRP
Status changed to: User Feedback
Bo_ABRP
Does this happen all the time or just sometimes? We are not able to reproduce it here.
Linda
Status changed to: Investigate