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Scroll not working on Start/End point entry

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Matthew Nord

The page scroll in Start/End point entry does not work on the latest update for iOS, when the list of previous destinations is more than 5 some are hidden by the keyboard. Swiping the screen moves the list up but as soon as the screen is release the page bounces back to the first 5 again meaning it is not possible to select previous destinations from lower down the list. It is also not possible to hide the keyboard.

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Ruben Rios

Having the same problem. I can not see previous planned routes. Does not update from windows laptop to IOS.


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360529

Status changed to: Done

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360529

Status changed to: In progress

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360529

Thanks, Matthew and ShadowBJ21, see the issue now and we will start working on it directly. You will see it in the coming days hopefully, depending on when we release it to apple and how long time they review it, etc.


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ShadowBJ21

Having the same problem when using a longer list of Pins/Favorites.
I think the main problem ist that there is no way to hide the keyboard.


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360529

Status changed to: User Feedback

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360529

Hey Matthew, to begin with, some questions to fully understand your problem. Am I correct in that it's the screen/view below you are referring to? The component with the address list should automatically snap to the very top of the screen, as you can see on the image. Also if the list should be scrollable as well as the bottom sheet should extend all the way up to the top of the screen if you drag it to about 75% of the screen height. But from your description, it sounds like something is not working properly and you end up with the list of addresses under the keyboard, is this correct? Can you describe more in detail what is not working and maybe send us some print screens or images? It would also be valuable for us to know on what deceive this issue occurred.


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Matthew Nord

The screen is the Start point or End point search screen. As per the photos, this happens to both previously used (saved) locations that appear initially or to search results (As here searching for Bi), where there are too many results to fit between the search bar and the keyboard. You can scroll the list up but as soon as you remove your finger from the screen to stop scrolling to page snaps back to the top, in this case making the addresses for Moor street and Jurys hotel inaccessible. This is especially frustrating for previous destinations as it means that those visited regularly but not in the past few trips cannot be selected here and have to be re-entered. Device is iPhone 12 Pro running iOS 15.1.1.