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Routing Error


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JJ Sab

I set my location to go to work and it works well and guess the state or charge when I arrive. When I set my location back from work, the app just never calculates and gets stuck in a loop. It will start off well but then if I take a different route it will not re-calculate or even just not bother.

A

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Katya_ABRP

Status changed to: Closed

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Status changed to: Investigate

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi JJ,

Does this only occur when you arrive at work or does it happen if you navigate to other locations as well?

/Katya


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JJ Sab

Hi there

I tried to navigate to a different location and it worked very well in the morning but it seems like the afternoon it just hangs and keeps searching for the location and the navigation.

I leave for work at 06:30 EST and return home from work at 15:30 EST. I tried many times and always the same thing happens.


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Katya_ABRP

Hi JJ,

Is it possible your phone has poor connection or connects to a wi-fi network with poor connection when you're at work, leaving in the afternoon?

/Katya