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Route time is absurdly long


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Robert Franco

Every trip I plan on the app is 2 to 3 times the duration it should be. For example, Mansfield, Ohio, to Blue Ash, Ohio, is 7 hours 35 minutes in the app, but only 3 hours 16 minutes on the website. All the trips I plan on the app are like that.

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Katya_ABRP

Status changed to: Closed

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Shawn Tucker

I'm seeing this same issue. In the past it's been good, but just went to plan a trip. It should be 10 hours of driving and 2.5 hrs charging, it's showing 21 hours of driving and 2.5 hrs charging. Using the website and app give the same results.


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Katya_ABRP

Hi Robert,

Please provide a link to a plan where this happens so that we can investigate.

/Katya


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Katya_ABRP

Status changed to: User Feedback

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TomTomZoe

Hi Robert
Which App Version do you use?

Can you check the maximum speed setting in the app? Maybe this value is way too low.