0

Route time is absurdly long


Avatar
Robert Franco

Every trip I plan on the app is 2 to 3 times the duration it should be. For example, Mansfield, Ohio, to Blue Ash, Ohio, is 7 hours 35 minutes in the app, but only 3 hours 16 minutes on the website. All the trips I plan on the app are like that.

Activity Newest / Oldest

Avatar

Katya_ABRP

Status changed to: Closed

Avatar

Shawn Tucker

I'm seeing this same issue. In the past it's been good, but just went to plan a trip. It should be 10 hours of driving and 2.5 hrs charging, it's showing 21 hours of driving and 2.5 hrs charging. Using the website and app give the same results.


Avatar

Katya_ABRP

Hi Robert,

Please provide a link to a plan where this happens so that we can investigate.

/Katya


Avatar

Katya_ABRP

Status changed to: User Feedback

Avatar

TomTomZoe

Hi Robert
Which App Version do you use?

Can you check the maximum speed setting in the app? Maybe this value is way too low.