It fails at its basic function: calculating a route. A starting point, either my location or another and a destination can be set. Only pressing the button doesn't make it do anything, sometimes it circles for a bit, but mostly it just goes 🤷
This happens in both the android app as well as the browser.
I provided a screenshot, but frankly I don't see the point.
Hi Paul, sorry for the delayed response. Thank you for letting us know, could you confirm that the issue has not returned since? Did you clear cache or did you reset settings in the app?
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Katya_ABRP
Status changed to: Closed
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Tosho & others,
We'd need more information in order to help you. Could you describe where ABRP fails to provide you a plan?
Screenshots would be helpful.
/Katya
Paul van Loon
It fails at its basic function: calculating a route. A starting point, either my location or another and a destination can be set. Only pressing the button doesn't make it do anything, sometimes it circles for a bit, but mostly it just goes 🤷
This happens in both the android app as well as the browser.
I provided a screenshot, but frankly I don't see the point.
Paul van Loon
Oh small update, I cleared all the data from the app. That seems to do the trick, it even worked if I log in again.
Katya_ABRP
Hi Paul, sorry for the delayed response. Thank you for letting us know, could you confirm that the issue has not returned since? Did you clear cache or did you reset settings in the app?