Rerouted back to charger after successfully charging when taking wrong turn
- Closed
- Subscribe
|
S |
Scott Hilleard |
I use ABRP with an OBDLink CX dongle and Android Auto. I had just successfully charged as advised by ABRP and continued with my journey. About 10 minutes in to the next part of the journey, I took a wrong turn as I didn't know the area very well and was confused about which lane I needed to be in. It seems ABRP also got confused and then forgot I had just been to the charger and when it recalculated my route it wanted to take me straight back to the charger I had just charged at! This was very frustrating and I had to find somewhere to pull over so I could re-plan the journey from where I was. I am not sure why this happened given it had access to my battery SOC via the OBDLink CX and could see I had more than enough charge to get home from that point without charging.
Activity Newest / Oldest
Katya_ABRP
Status changed to: Closed
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Scott,
Would it be possible for you to provide us the destination address and any other details about the plan that might help us identify it in our logs? That way we'll be able to check the logs for what we based the instructions on.
/Katya
Scott Hilleard
Hi Katya, can I send this information to you privately? I don't want to publish that information somewhere public.
Katya_ABRP
Hi Scott,
Yes of course! Upvoty doesn't support such a feature but you can always write us an email via the support options in the app / on the website. You'll find these options at the bottom of the settings menu.
Please link this ticket / refer to the issue in the email.
/Katya
Katya_ABRP
Status changed to: Investigate