Voters 1
1
Real time traffic not working
- Done
 |
Osama Humeid |
I'm a premium user. The real time traffic option doesn't seem to be working in Jordan most of the time. It was working fine few weeks ago..
Activity Newest / Oldest
Bo_ABRP
Status changed to: Done
Bo_ABRP
We actually don't provide live traffic rerouting in Jordan yet, but live traffic information should be there. Can you point out a specific location we can study?
Osama Humeid
Amman for example. However, now it's working when I switched to alternative routing (beta). Also please note that I reported another issue and I think it's very important. In Jordan and Israel we have the dead sea which is more than 400 under the sea level. ABRP treats anything in minus 0 elevation as inclination which screws the whole math!
Bo_ABRP
Hmm, this seems to working correctly? Here is a plan from the Dead Sea and up in the mountains and it definitely estimates a lot higher consumption than the reverse way: abetterrouteplanner.com/?plan_uuid=72b9c584-81bd-4c3c-b2a3-fc253322f0d0
Bert N.
Real time traffic is also not correct in Germany currently. It showed a traffic jam on my route today when there was not a single other car on the part of the road.
Bo_ABRP
Can you give us the specific point on the road? All our traffic and mapping systems seem to be working so we cannot see any general traffic issues.
Bert N.
On my route today using version 4.2.0 the traffic information was absolutely correct. This was only a short 20 minute commuter trip.
Whenever I noticed the traffic information to be completely wrong it was on >500km trips with multiple stops. It seems that traffic information is not refreshed under certain circumstances.
In german language translation the tooltip for the live traffic switch says, that live traffic is used „for the first leg of the trip“. This may be what I saw: that live traffic may not have been updated for the other legs of the trip after the first stop.
I will try to give you screenshots and position information as soon as I do my next longer trip with stops.
Bo_ABRP
That could be the issue of course if our background plan refreshes fail. But they shouldn't :) Let us know if you have any issues and we can try to find your plans and refreshes to see what is going on.
Bert N.
Please find attached screenshots showing the traffic data not updating situation.
What I did:
1. Planned a route:
From: Am Inselpark, Hamburg
To: Große Bäckerstraße, Hamburg
2. Did the route calculation at different times of the day
3. Force quit the app before every try to avoid caches to distort the experiment
Expected:
Traffic situation changing significantly between rush hour (6 pm) and later evening (8 pm).
What I found:
Traffic situation is 100% the same at 5:41pm, 8:04pm and 8:32pm. Outside of this timeframe I see changes in the traffic pattern as can be seen by the screenshots at 3:52pm and 8:52pm.
Conclusion: live traffic data is stalled for several hours and can not be accurate.
Bo_ABRP
That's a good experiment, and I just repeated it on the web with your exact addresses.
During the day today the traffic has changed for every update have I have done (down to 5 minutes in between), and so has the optimal traffic aware route (trying to avoid jams). Morning traffic was heavy and then it has gotten lighter over the day.
I am starting to think that your app does somehow not use traffic information or fully recalculate the plan. Some of your screenshots are in driving mode - could you try to test this by clearing the plan result (but not the addresses) and then just planning again without going into driving mode?
Bert N.
I repeated the experiment today according to your request, collecting screenshots of the live traffic throughout the day. Unfortunately the problem could not be reproduced. Any idea what else I can try?
Bo_ABRP
Just keep your eyes open for any trouble going forward, we are happy for your feedback!
Samuel_ABRP
Status changed to: In progress