Voters 4
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Polestar 2 - not reading SOC in car
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Gernot Siegfried |
I got my Polestar 2 one month ago, installed ABRP without creating or logging into an existing account, just accepted it can resd the car data and it read the live SOC from the car. It also worked fine until today. I checked and in the Polestar it said there is no update, so it must have been the latest version of ABRP. But after logging in in the Polestar 2 using my ABRP account which I use on my iPhone, the ABRP app in the Polestar is no longer getting the SOC from my Polestar 2. I deinstalled the app in the Polestar 2, rebooted the car, installed ABRP again, cleared the cache, gave permission to location and car data but ABRP still won‘t read the SOC from the Polestar 2. Version in the Polestar 2 is 4.3.3. (1996). Polestar 2 is on software P2.4.
PS: When I change to my wife‘s profile in the Polestar 2, it has exactly the same software version but here ABRP is still reading the live SOC from the car. So the reason why it stopped working in my profile is that I logged on to ABRP using my iPhone ABRP account. I also upgraded to Premium before testing this. Now I am stuck with a non-working ABRP in my Polestar and of course immediately cancelled the premium account.
EDIT: I deleted my driver profile in the Polestar and created a new one. Then installed ABRP and now I get the live SOC again. So logging in using an existing profile in the Polestar is causing this issue.
Activity Newest / Oldest
Katya_ABRP
Status changed to: Done
Bo_ABRP
I forgot "notify all" - please, try again, it should have been fixed now.
Bo_ABRP
We just pushed an update to our servers (where the likely error was). Give it a try again!
Bo_ABRP
Status changed to: In progress
Rui Godinho
Kann keine Verbindung zwischen ABRP und Polestar 2 herstellen. App hängt sich auf oder reagiert sehr langsam
Katya_ABRP
Merged with: Verbindung Polestar 2
Aldo Luinge
ABRP is using a lot of processing power of my Polestar 2. It runs very slow, and it even takes a few minutes to get the actual loading percentage of the Polestar right. Response time of touchant the screen can also take a very long time.
Katya_ABRP
Merged with: Polestar connectivity
Linda
Hi Aldo
We are aware that it's very slow so we are working on doing it better and faster.
Aldo Luinge
Sorry for the typo
Bradley Horn
When I first setup ABRP it connected to our Polestar 2. Now it has lost the connection and I don't know how to get it reconnected. Brad
Katya_ABRP
Katya_ABRP
Status changed to: Investigate
Angelo
ABPR does not connect any more with my PS2. I tried reinstalling the App, deleting the Cache, new PS Profile. No Success!
I please help!
Angelo
Live data works now with ver 4.3.3 - problem solved
Katya_ABRP
Merged with: Polestar 2 no live data