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Planner is avoiding EA network

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Mark Thompson

Activity Newest / Oldest

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Katya_ABRP

Status changed to: Done

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Linda

Merged with: Latest version is a mess

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Vincent Mounier

I can't believe I am paying a fee for this! Electrify America stations have disappeared, planning is buggy, added stops are not computed, your database reports the wrong rating for existing stations, and this just happens when I am trying to plan a 400 mi trip tomorrow. Not impressed, will likely cancel.


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Linda

Merged with: Electrify America stations not showing

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Baxton

When attempting to plan my route this morning on what appears to be an updated version I no longer see Electrify America stations on my route.


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Linda

Hi
I am sorry for this problem. We had a glitch in the system that removed all Electrify America chargers from the app but this has now been fixed and all chargers should be visible again.


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Linda

Merged with: Electrify america stations not showing up

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Sam Chang

Electrify america stations not showing up In route guidance.


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Linda

Merged with: Electrify America Charging Stations are no longer shown in even past plans!!

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EV Discussion Forum

For all practical purposes, I can no longer use ABRP!!!


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Linda

Merged with: Electrify America

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Sergio Solares

Electrify America network does not show up at all. Whether planning a route or searching on the map, electrify america is gone.


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Tom

Just subscribed to Premium today, only to find out that the only network I want to use (because of free charging credits) is suddenly gone. What happened?


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Linda

Merged with: Electrify America Stations Not Listed

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Linda

Status changed to: User Feedback

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Mark Thompson

Also finding that the planner seems to be avoiding EA chargers.


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Michael Falaschi

Same thing here, other networks are fine.


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Brian Calvery

The latest update seems to have broken some things. ☹️


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Gregg Havens

Fix it NOW


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Brian Calvery

Great timing. Fist trip towing a trailer tomorrow.


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Sergio Solares

Same here


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emcee

Did everyone at ABRP take off early for the holidays? This is a serious bug that breaks 99% of functionality for many EV drivers. Especially right as Thanksgiving travel is happening…yikes!


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Gregg Havens

Leaving for a cross-country in the U.S. trip next week and you have made the App unusable. YOU HAVE SCREWED UP IN A MAJOR WAY. FIX TODAY


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Louie G

Also lost all Electrify America chargers on the ABRP map.


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Guy Fenner

EA stations are not flagged as charging stations, but I can zoom in on them in the map and they appear like other landmarks, with no further info offered. Problem started with latest update.


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Victor

No EA when planning route.


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Shawn Tucker

EA stations are showing on my husband’s phone now, but not mine. Earlier they weren’t showing on his either. I’ve deleted and reinstalled, used logged out and logged in and it’s still not showing EA.


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Sam Chang

Same issue here. It is showing only non EA stations


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Sam Chang

Same issue here. It is showing only non EA stations


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Jon Carrino

Having the same issue. It was working yesterday perfectly, but not today. Every trip I try to plan fails because I only want to use Electrify America chargers.