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PC desktop program


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Clifton Shaw

Please return to the previous user interface. The current screen is very difficult to manage having the route portion taking up the entire bottom of the screen. Put it back on the left and the map on the right. Thanks.


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Mattias_ABRP

Hey Clifton, sorry that the page is not working as expected for you! To start with I can assure you that we have not changed the layout to what you are seeing, but it's rather an issue/bug giving you the view that normally would be displayed on a mobile phone.

Could you answer the following questions to help us understand how to solve this issue:

- You have used this computer and browser before without any issues? At what date would you say the issue started?

- Could you test pressing "Ctrl" and then "-" one or two times and then refresh the page to see if this solves the issue (if it does this will help you view the page until we fix this issue)

- what computer is this, so we can check the screen proportions and resolution etc?

Have a great day!


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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Clifton,

We found a way to replicate it. This happens if one zooms in on the webpage (the entire website, not just the map). Judging by the icons in your search bar, it is likely a setting in your browser and not just for this tab.

If you, in Chrome, go into: settings > appearance
( chrome://settings/appearance )

Is the 'page zoom' set to a value greater than 100% there?

/Katya


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Clifton Shaw

Screen display is not as it should be.


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Katya_ABRP

Merged with: PC desktop program

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Katya_ABRP

Post moved to this board

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Katya_ABRP

Hi Clifton,

Please check the zoom level in your browser, it should be set to 100%, then refresh the page. We haven't changed much UI-wise and what you're seeing is likely due to the browser being zoomed in.

If you're not able to correct it, please provide a screenshot.

/Katya