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Not possible to find location via GPS


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Steen Pedersen

Arbp cannot find location. It states that it doesn't have access to GPS data, please allow this.
But abrp has been granted access.
I'm using a huawei p30, android 12.

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Katya_ABRP

Status changed to: Closed

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Steen Pedersen

Thanks for getting back to me.

Unfortunately I'm not able to do what you ask.
I can go to the app settings > Support & Feedback > Contact support > Other issue - but as soon I hit the "Other issue" the app takes me back to the dialog where I was. So I can only choose "Contact support" again.
So I never reach the place where I can "hit yes on the "Share latest history" dialog."

Huawei P30 EMUI-version 12.0.0 and Danish language


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Manuel_ABRP

Ah sorry, that was for premium members.
So in your case please enable the "Show bug report button" in the Settings, do a plan and start driving.
You should see a bug button then, hit it and let me know so I can check the logs. Thanks!


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Manuel_ABRP

Status changed to: User Feedback

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Manuel_ABRP

Hi, could you please provide us some more logs? To do so go to the app settings > Support & Feedback > Contact support > Other issue and hit yes on the "Share latest history" dialog.
Just ping me here again when you have done that so I can have a closer look on what is going wrong. Thanks!


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Linda

Status changed to: Investigate