1

New website is completely unusable on mobile

  • Done

V
Vivek Das Mohapatra

Website gets stuck in a continuous refresh loop if you try to enter a location into the start/end boxes and gets stuck showing a glitchy set of locations in the menu.

Activity Newest / Oldest

Avatar

Mattias_ABRP

Status changed to: Done

Avatar

Samuel_ABRP

We will check and fix, in the meantime you could use the mobile app which i would recommend over web version on mobile devices.


Avatar

Samuel_ABRP

Status changed to: Investigate

V

Vivek Das Mohapatra

Tried it again. Still doesn't work on the mobile version of the website.

As soon as any text is entered, the UI acts as if said text has been selected for copy/etc (eg as if I had selected it with the mouse on a desktop machine) so any further letters entered overwrite the previous ones.

It also seems to be submitting the one or two letters it has in a tight loop to the search endpoint.

If I force the mobile browser to request a desktop site (through user agent spoofing, etc) then it works fine (well, mostly - the UI input _occasionally_ glitches, but not enough to stop the site being usable).


Avatar

Samuel_ABRP

Did you try to clear the cache?


Avatar

Samuel_ABRP

Status changed to: User Feedback

Avatar

Samuel_ABRP

Hi Vivek,
This works for me now, but we did not release an update since Friday, so maybe something in the browser cache was mixed up. Could you please try again and if it does not work clear browser cache and try again?


Avatar

Samuel_ABRP

Hi,
I can confirm that there is something wrong. Please use the app as workaround for now, we will fix web as soon as possible.


Avatar

Samuel_ABRP

Status changed to: Investigate