0

My location is nowhere near my actual location


Avatar
Carl Spiby

Tried clearing all data and logging back in but same issue occurs, I have a screen capture showing the issue but cannot upload here

Latest Android version, location permissions are set correctly, the GPS dot actually shows me in my actual location but when planning and using 'my location' it puts me on the opposite side of the country.

A

Activity Newest / Oldest

Avatar

Katya_ABRP

Status changed to: User Feedback

Avatar

Katya_ABRP

Hi Carl,

Are you by any chance connected to the internet via a wi-fi network when this happens?

/Katya


Avatar

Carl Spiby

It looks like its taking the location info from the ODB information last time it was connected, question is why is this preferred over my actual position?


Avatar

Katya_ABRP

Hi Carl,

We will assume that you'll want to plan with the vehicles position. But if this is outdated you can toggle to your current / devices GPS position by using the location button at the top of the screen.

You don't seem to have been connected via OBD recently. Last was 7 months ago, according to the timestamp. Or have you perhaps used other live data sources for this vehicle in the past?

/Katya


Avatar

Carl Spiby

Thank you I didn't notice that until you pointed it out


Avatar

Katya_ABRP

Hi Carl,

I understand :) (It won't really show if one uses the manual adjustment for SoC)

I'd recommend resetting the connection.

Settings > vehicle (click your car in settings) > edit settings (right below your cars name) > live data connections

Here you should be able to 'unlink' the OBD and if not, simply ask to 'link' it again.

/Katya