"My position" fixed / "Meine Position" fix
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Sieglinde Jung |
Normally the current position should come in. Yesterday it was still possible, I was in Hanover. After that I couldn't update anymore. If I now click on my position, yesterday's position in Hanover will be entered again. Also, Tronitiy hasn't been linked for some time?!
Original
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Normalerweise sollte die aktuell befindliche Position einlaufen. Gestern ging das noch, ich war in Hannover. Danach habe ich nicht mehr aktualisieren können. Wenn ich jetzt meine Position anklicke, wird wieder die von gestern in Hannover einlaufen gelassen. Auch lässt sich Tronitiy seit einiger Zeit nicht mehr verknüpfen?!
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Katya_ABRP
Status changed to: Closed
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Sieglinde,
I've just checked the car on your account and we have indeed not had access to the connection to it for quite some time. The connection to Tronity will need a reset.
Here's how you can reset it: www.iternio.com/faq?questionId=1287d48e-484b-46b0-ae5a-ab1f632f2287&appDefId=14c92d28-031e-7910-c9a8-a670011e062d
I'd assume this connection issue is what's interfering with us displaying the proper location for your current position as we by default display the car's position. You can toggle to use your device's position by clicking the toggle as displayed in this picture.
/Katya
Katya_ABRP
Status changed to: Investigate