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Manage ABRP
- Done
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R |
R505 |
When clicking on Manage ABRP iTunes music opens instead
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R |
R505 |
When clicking on Manage ABRP iTunes music opens instead
Activity Newest / Oldest
Mattias_ABRP
Status changed to: Done
Mattias_ABRP
Status changed to: User Feedback
Mattias_ABRP
Hey,
can you share some more information as to how this error occurred? Do you mean that you were in the setting on your phone and clicked ABRP from there? Also please share what iOS version and phone you are using, it will make it easier for us to try to replicate.
R505
using chrome on macbook
Mattias_ABRP
Your subscription is managed by apple so when you click that button a link to handle all your apple subscriptions is opened: apps.apple.com/account/subscriptions. If you are on a phone this will open a new browser window that asks if it can open iTunes. In iTunes, you should be able to see the subscription if you are logged in to the same apple id as on your phone / the apple id that owns the subscription. Hope this helps and if not you can get back to us with what you want to manage and we can fix it for you. In that case, click support at the bottom of the settings menu and click "contact support"
R505
this is how it looks where I end up. Would be easier if you just wrote "go to itunes" to manage...
Mattias_ABRP
Please test opening it in the app and hopefully it will work better.
Mattias_ABRP
Hey again, did you manage to manage the subscription as you wanted? Else just get in touch with us by email as described above and we will help you.
R505
I have no issues at the moment. I just wanted to report this for your benefit. Merry Christmas!
Mattias_ABRP
How great! We are very grateful for yours and other users feedback. That feedback is really what makes this whole app possible, so keep up the good work!
A Merry Christmas yo you too!