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Lost saved trips


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luc neyrinck

Hello,
I have just connected to ABRP on my computer and discovered that all my saved plans have disappeared ! have you purged files from accounts ?
Not a big deal but I would ask to access archives for long road trips that are cumbersome to complete and need to be restored. Thanks for your advice.
Luc

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Katya_ABRP

Status changed to: Closed

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luc neyrinck

@tomtomZoe,
HiI see that your conversation has been closed 5 days ago without reply from ABRP. Is this the case ? prior comment from ABRP said they will investigate. Have you had any news ? Cheers


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TomTomZoe

Hi Luc,
They contacted me by email and offered me to look for my plans in a backup. But after I no longer use the plans, I thankfully rejected.