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Live data upload to ABRP Webserver currently not possible (December 11th 2023)

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TomTomZoe

ABRP V4.6.8
iPhone 12 Pro iOS 17.1.2
Apple CarPlay
Torque Pro Live Data from Opel Ampera-e 66kWh Upgrade

Uploading the live data to the ABRP web server is currently not working, the data is in the Torque Pro queue waiting for upload, but it seems that Torque Pro cannot connect to the ABRP web server or the data is not accepted by the ABRP web server.
This happens since about 24 hours.

I've already rebooted the Android Tablett, web access of other apps is possible.
Is there currently a failure of the ABRP web server?

Or @Bo_ABRP have you turned the latency knobs again? ;-)

The endpoint is ampera66, the same as with the the latency problem on November 5th:
abrp.upvoty.com/b/report-a-bug/live-data-upload-to-abrp-webserver-currently-not-possible/


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Katya_ABRP

This ticket has been moved to our new feedback portal; abrp.featurebase.app/en/p/live-data-upload-to-abrp-webserver-currently-not-possible-december-2


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Katya_ABRP

Status changed to: Done

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TomTomZoe

ABRP V4.7.1 (2561)
iPhone 12 Pro iOS 17.2
Apple CarPlay
Torque Pro Live Data from Opel Ampera-e 66kWh Upgrade

Today was the first try using LiveData after my holiday. Now it works again. Thank you very much for fixing this.


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Bo_ABRP

This should have been solved just before Christmas by re-enabling non-https connections again. Does it work for you now?


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Bo_ABRP

Status changed to: User Feedback

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Katya_ABRP

Status changed to: Investigate

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TomTomZoe

At the moment there are 1724 item waiting for upload.

On November 5th, you wrote: "We added additional latency to the API endpoint, which may have caused Torque to fail. We have removed this latency again". Maybe there was a change here again?


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Bo_ABRP

Hello again - sorry for the delays! We noted that plain http requests were failing on the telemetry API. This has now been fixed on our side and your data should come through again - can you see it?


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TomTomZoe

The endpoint is still api.internio.com/1/tlm/ampera66.

As I noticed today, Torque Pro is constantly trying to transfer the data to the ABRP webserver again and again and, as you know, has no success.

As a result, 1.24 GB of OBD Livedata has already accumulated in the current billing month! My monthly limit on the tablet is almost exhausted. That's really fatal!


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Bo_ABRP

Thanks for reporting! I have tried it here and get an OK response in 444 ms so something is working as it should - and we see Torque data coming in from users.
Can you confirm that you are using URL api.iternio.com/1/tlm/ampera66 ?


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TomTomZoe

In the last two days no upload for livedata possible.

Is there a plan to fix this within few days?