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Live data (beta) not authenticating KIA account
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Antonio |
I joined the beta program for the live data through smartcar but I’m not able to sign in into the KIA account. (Have a kia e-niro 2020)
I get this error when I do:
“Sorry, we experienced an error! Please try
again. If your login continues to fail, please
verify you have an active Kia Connect
account and are entering the correct
username and password
Session ID: 6zEtMIBVXD_iy6G2kjr_N2lqKOHbhOOH”
I verified I can login into the KIA connect app using the same credentials so is something wrong with the SSO.
Activity Newest / Oldest
Katya_ABRP
Status changed to: Closed
Antonio Frongillo
Is there any plan to fix this and reenable smartcar ota connection for Kia e-niro?
Katya_ABRP
Status changed to: In progress
DimZen
Ahh.. looks like you have disable it for Kia atm: forum.abetterrouteplanner.com/topic/3747-api-live-data-need-some-testers/page/2/#comment-12792
DimZen
(dobble post)
DimZen
The live data beta is gone from my list, so can't test :/
Bo_ABRP
Status changed to: Done
Bo_ABRP
This issue has been resolved by SmartCar now - please try again!
Sofia Tatidis
Hi,
Thank you for reporting this issue! We are currently investigating what might be causing this issue. We will get back to you when we have any updates. Thank you for your patience.
//Sofia
Sofia Tatidis
Status changed to: Investigate
Javi Pardo
When trying to activate smartcar in my abrp account, it takes me to the smartcar website, I enter my Kia Connect credentials and it gives an error, it has been verified several times that Kia Connect works correctly with the credentials in MyKia and the Kia Connect APP, but it is impossible in ABRP, and from what I see I'm not the only one, is there any way to make it work?
Sofia Tatidis
Merged with: Smartcar error with Kia Connect
Javi Pardo
2022-08-02 No support or response from ABRP, I hoped they would at least indicate if it is a smartcar fault with Kia or if something needs to be done
I find this somewhat disappointing, no one is looking at the bugs?
DimZen
I got the same error, also got a Kia e-Niro 2020.
Login works in Kia's app.