0

Live charger data


Avatar
luis chevere

I purchased the premium so I can get live data with chargers to see available chargers but it hasn't worked since I've purchased premium. I feel like I might have just wasted money but want to see if maybe it's a glitch that can be fixed.

A

Activity Newest / Oldest

Avatar

Katya_ABRP

Hi Luis,

Could you provide some examples of chargers you're trying to see the status of?

/Katya


Avatar

Linda

Status changed to: User Feedback

Avatar

TomTomZoe

Hi Luis

Normally you should see the live status of a charging station by tapping on it, if you have a premium account and if the charging station is able to send a live status.

To see the live status of charging stations on the map, have you already enabled „Maps -> Detailed chargers“?
Then the charging station appears in different colors (red, green, gray) depending on its state.


Avatar

Katya_ABRP

Correct, displaying coloured charger pins to reflect status is optional and enabled this way.

But we'll always display occupied/unoccupied (red/green) status in the details page for the charger (or in the plan details) for supported networks, instead of the otherwise only 'operational' (blue) status.

More on charger status: www.iternio.com/manual?questionId=74df64b3-c51d-4051-8f45-3a47a0ece050&appDefId=14c92d28-031e-7910-c9a8-a670011e062d

/Katya