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luis chevere |
I purchased the premium so I can get live data with chargers to see available chargers but it hasn't worked since I've purchased premium. I feel like I might have just wasted money but want to see if maybe it's a glitch that can be fixed.
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Katya_ABRP
Hi Luis,
Could you provide some examples of chargers you're trying to see the status of?
/Katya
Linda
Status changed to: User Feedback
TomTomZoe
Hi Luis
Normally you should see the live status of a charging station by tapping on it, if you have a premium account and if the charging station is able to send a live status.
To see the live status of charging stations on the map, have you already enabled „Maps -> Detailed chargers“?
Then the charging station appears in different colors (red, green, gray) depending on its state.
Katya_ABRP
Correct, displaying coloured charger pins to reflect status is optional and enabled this way.
But we'll always display occupied/unoccupied (red/green) status in the details page for the charger (or in the plan details) for supported networks, instead of the otherwise only 'operational' (blue) status.
More on charger status: www.iternio.com/manual?questionId=74df64b3-c51d-4051-8f45-3a47a0ece050&appDefId=14c92d28-031e-7910-c9a8-a670011e062d
/Katya