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Less suitable charging card is selected for the charging stop.


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Michal Halenka

When I plan my route, one of the charging stops is at [Shell Recharge], where it suggests to pay using card "E.ON Drive" for 17 CZK/kWh, instead of "Mercedes Me Charge L" which goes for 12,6 CZK/kWh.

Both these cards are added at my profile


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Linda

Status changed to: User Feedback

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Linda

Hi Michal
Can you please add a link to that plan so I can look at it? Click at Share plan and Share ABRP link.


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Michal Halenka

Hi, I’ve managed to replicate it. First occurence is here: abetterrouteplanner.com/?plan_uuid=5b5eaccd-d55d-469c-9821-3a452ed39b8f
Second mentioned is here:
abetterrouteplanner.com/?plan_uuid=9d9351b3-5279-4587-994c-ce0ef9dbf052


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Linda

We don't show prices for the Mercedes Me Charge L here. I tried to find out where the charge card can be used but didn't find anything. Can you use your card with all charger networks? Is the price the same everywhere?


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Michal Halenka

Mercedes Charge pricing is published here: eu.charge.mercedes.me/web/cs/daimler-cz/tariffs

I am not able to use it with all charger networks, and I am not aware of published list of cooperating neworks, but here is a map of cooperating chargers:
eu.charge.mercedes.me/web/cs/daimler-cz/tariffs

I've personally confirmed that it works with:
E.ON, Ionity, Shell Charge, ČEZ(also known as futur/e/go), PRE, Lidl.


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Linda

Hi
I have emailed our partner to see what prices they have with this card.


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Linda

Hi
Should it be the same price at all different charger network? I get 12,6 CZK/kWh at some chargers and 17 CZK/kWh at some.
We are working on changing the way we show prices in the app. It will be more clear what the cost is with different charge cards.


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Michal Halenka

Hi,
If you are talking about "Mercedes Charge" pricing then yes, it provides same pricing across all cooperating networks.


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Linda

Ok then we show the wrong prices at some stations. We need to fix this and it will probably take some time before everything is correct.


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Michal Halenka

The very same issue is at the stop at chargers runned by [ČEZ], it suggests to use "E.ON Drive" card for 17 CZK/kWh instead of "Mercedes Charge L" for 12,6 CZK/kWh.